The Work Index by Flexa

Shipway

Shipway is a leading e-commerce logistics aggregator and automation provider in India, simplifying shipping for D2C brands.

https://experience.shipway.com/
5.2

/10

Transparency ranking

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Description

Shipway is a leading eCommerce logistics aggregator in India, providing a comprehensive suite of solutions designed to simplify and automate the entire shipping process for D2C brands. They offer a multi-courier network, pre-negotiated rates, and integration with various platforms, making it easy to manage orders, generate shipping labels, track shipments, and communicate with customers.

Shipway goes beyond basic shipping, offering features like early COD remittance, NDR management, RTO suite, and return automation. These features are designed to reduce RTO rates, improve delivery times, and enhance customer experience. Shipway helps businesses streamline their logistics, improve efficiency, and drive growth by focusing on automation, data insights, and customer-centric solutions.

Mission

Shipway is an eCommerce shipping automation provider that helps D2C brands in India simplify and streamline their logistics operations. Their mission is to empower businesses to deliver a seamless and delightful shipping experience for their customers, driving growth and increasing profitability. They achieve this by offering a comprehensive suite of solutions, including courier aggregation, order management, tracking and notifications, returns automation, and fraud detection tools.

Automation
Data-driven
Disruptor
Environmental impact driven
Social impact led
Sustainability
Tech for good

Culture

Shipway fosters a customer-centric culture with a focus on innovation and automation to improve the e-commerce experience for both brands and their customers. They value collaboration, efficiency, and a data-driven approach, as evidenced by their dedication to reducing RTOs, providing real-time order tracking, and offering early COD remittances. This results in a culture that empowers employees to deliver exceptional service and create meaningful relationships with clients.

People-first
Supportive

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