Sharpen

Sharpen Technologies is a leading provider of cloud-based contact center solutions. Their AI-powered platform is designed to improve customer experiences by simplifying interactions and empowering agents. Sharpen's platform offers a range of features, including omnichannel communication, self-service options, intelligent routing, and real-time analytics. They prioritize a human-centric approach, emphasizing agent empowerment and a seamless customer journey.

Sharpen's commitment to innovation is evident in their constant development and deployment of new AI features. They strive to create contact centers that are not only efficient but also enjoyable for both customers and agents. The company's focus on agent-first design and usability sets them apart in the industry, enabling organizations to achieve measurable results and build strong, lasting relationships with their customers.

Sharpen offers employees a work-life balance with generous paid time off, flexible work hours, and a work-from-home policy. The company also reimburses qualified recurring expenses, offers a 401K retirement plan, and provides health and wellness insurance plans, including medical, dental, and vision coverage. Additionally, Sharpen offers ten weeks of paid maternity leave and five weeks of paternity leave.

Sharpen offers a competitive benefits package including industry-leading salaries, work-life balance with generous PTO and flexible work hours, lifestyle reimbursement for qualified expenses, a 401K plan, health and wellness insurance with competitive premiums, paid parental leave, and a fully stocked kitchen with fresh snacks, beverages, and even a bourbon bar.

Sharpen is a cloud-based contact center software company that is committed to transforming the contact center experience into a space where both customers and agents are happy and empowered. They believe that by simplifying interactions through AI-powered technology and providing agents with intuitive tools and insights, they can create a more efficient and enjoyable experience for everyone. Sharpen aims to make contact centers not only operationally excellent but also places where every interaction feels like a moment of genuine connection and satisfaction.

Sharpen fosters a passionate, high-growth culture that values teamwork and cross-functional collaboration. They prioritize employee well-being with generous PTO, flexible work hours, and a stocked kitchen. They also offer industry-leading salaries and a lifestyle reimbursement program to support employee success.

Sharpen is committed to fostering a diverse, equitable, and inclusive workplace. They prioritize building a culture where all employees feel valued, respected, and empowered to contribute their unique perspectives and talents. Their approach includes promoting equal opportunities for all, actively recruiting and hiring from diverse backgrounds, and providing ongoing training and development to ensure an inclusive and equitable environment for all employees.