The Work Index by Flexa

Shangri-La Group

Shangri-La Group is a leading global hospitality company with a portfolio of luxury hotels and resorts spanning over 76 destinations in 22 countries.

https://www.shangri-la.com/
4.8

/10

Transparency ranking

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Description

Shangri-La Group is a renowned Asia-based luxury hotel group with over 50 years of history, known for its exceptional service and commitment to delivering transformative experiences. They operate over 100 hotels and resorts across four distinct brands – Shangri-La Hotels, Shangri-La Resorts, Kerry Hotels, Traders Hotels, and JEN – in over 22 countries, regions, and 76 destinations. Beyond accommodation, Shangri-La offers a wide array of dining options, wellness experiences, and curated events, catering to both leisure and business travellers.

The company is deeply committed to sustainable practices and has a strong ESG strategy, emphasizing "Stay, Savour, Shine," which emphasizes environmental responsibility, ethical sourcing, and empowering employees and communities. Shangri-La is dedicated to reducing its environmental footprint, promoting local sourcing, and creating a welcoming and inclusive workplace. They also actively engage with local communities through various initiatives, fostering a positive impact on the environment and society.

Benefits

Shangri-La Group offers a comprehensive suite of benefits to its employees, fostering a desirable and supportive workplace culture. These benefits include policies and initiatives addressing human resources management, employee health and safety, learning and development, and diversity, equity and inclusion. The company prioritizes attracting and retaining a diverse and talented workforce, and provides opportunities for growth and development through various programs.

Mission

Shangri-La Group, a leading Asian hospitality company, is committed to being the best-loved hospitality group by hosting people to the colourful joys of life in a sustainable manner. This commitment is reflected in their “Triple S” strategy of Stay, Savour, and Shine, which aims to embed sustainability into every aspect of their business and operations. They strive to deliver hospitality that empowers their people, uplifts local communities, nurtures the planet, and celebrates Asian heritage.

Environmental impact driven
Social impact led
Sustainability

Culture

Shangri-La Group promotes a culture of hospitality, service excellence, and sustainability. They value diversity and inclusion and strive to create a positive and supportive work environment. The company is deeply embedded in local communities and is committed to ethical business conduct, including responsible sourcing and environmental protection. Shangri-La aims to empower its employees and partners to achieve their full potential and contribute positively to their communities and the environment.

DE&I

Shangri-La Group is committed to fostering a diverse and inclusive workplace culture that attracts and retains a talented workforce. They implement policies, processes, and initiatives to address human resources management, including employee health and safety, learning and development, and diversity, equity, and inclusion. This commitment is reflected in their efforts to promote a respectful and fair work environment where all employees feel valued, respected and have equal opportunities to grow and succeed.

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