ServiceTrade

ServiceTrade is a software company specializing in field service management solutions for commercial contractors, particularly in the HVAC, mechanical, and fire protection industries. Their platform is designed to streamline operations, boost sales and client retention, and optimize field performance. ServiceTrade offers a comprehensive suite of tools, including scheduling and dispatching, parts management, technician mobile applications, inspection management, timecards, customer portals, and sales management software.

The company's mission is to help contractors control costly chaos and deliver on contract commitments in a persistent skilled labor shortage. ServiceTrade's technology helps contractors manage service and project operations, reduce administrative costs, and increase revenue per technician. They have earned a reputation for their user-friendly platform and commitment to customer satisfaction, as evidenced by their consistently high customer ratings and awards from Gartner's Digital Market Brands.

ServiceTrade embraces a hybrid workplace model, allowing employees to choose the work environment that best suits them. Employees across the United States can choose to work fully remote, in-office, or on a hybrid basis. This flexibility extends to time off as well, with ServiceTrade encouraging employees to take 15-20 days off minimally each year, plus 10 company-paid holidays. This approach to flexibility aims to empower employees to rest, recharge, and manage their home lives for both professional and personal well-being.

ServiceTrade offers a comprehensive benefits package to its employees, including a hybrid workplace model, allowing flexibility in work location. They offer generous flexible time off, encouraging a healthy work-life balance, and support employee giving back through volunteer opportunities. The company provides comprehensive healthcare benefits with full premium coverage for most employee-only plans. Additional benefits include Flexible Spending Accounts, Health Savings Accounts, Accident and Critical Illness insurance, as well as Life AD&D, Short-term and Long-term Disability coverage. ServiceTrade also offers a 401k plan with a company match and paid parental leave.

ServiceTrade is a software platform dedicated to helping commercial HVAC, mechanical, and fire contractors increase their profits by streamlining operations, optimizing field performance, boosting sales and client retention, and improving customer loyalty. They aim to help contractors manage the chaos of on-demand work and deliver contract commitments more effectively, especially during a persistent skilled labor shortage.

ServiceTrade promotes a bold, curious, and collaborative culture that values diversity and individual contributions. They encourage employees to push boundaries, think creatively, and work together to achieve company goals. Their culture embraces a sense of ownership and accountability, with employees empowered to take initiative and make a difference. They also foster a fun and engaging work environment through team gatherings and celebrations of accomplishments.

ServiceTrade champions a culture of diversity, equity and inclusion, embracing individuality in all its forms. They recognize the strength that comes from valuing, listening to, and learning from people of different backgrounds, races, ethnicities, sexual orientations, gender identities, political philosophies, and religions. Their commitment extends to rejecting injustices, bias, and marginalization, fostering a workplace where everyone feels welcome, respected, and empowered to contribute their unique talents.