The Work Index by Flexa

Sensely

Sensely is a conversational AI platform that uses empathy-driven technology to improve health outcomes and drive member engagement.

https://sensely.com/
5.8

/10

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Description

Sensely is a conversational AI platform that uses empathy-driven virtual assistants to improve health outcomes and drive member engagement. Powered by Mayo Clinic and NHS content, Sensely offers solutions for payers, providers, pharma companies, and employers, enabling them to personalize communications, understand member preferences, and simplify interactions. Their solutions include symptom checking, health management, navigation and customer service, and custom content creation, all delivered through a user-friendly, conversational interface.

Sensely was acquired by Mediktor in 2024, combining Mediktor's advanced AI-based symptom assessment technology with Sensely's empathetic virtual assistants. This acquisition established one of the largest global providers of AI-based solutions in the healthcare sector, offering a comprehensive approach to healthcare engagement and patient support.

Flexibility

Sensely offers a flexible work environment. The company has offices in San Francisco, London, Manila, and Tokyo, suggesting opportunities for global collaboration and potentially remote work. While specific details on remote work policies aren't explicitly stated, the company's commitment to "building stronger relationships with your... Employees" hints at a supportive and open-minded approach to work arrangements.

Mission

Sensely is an empathy-driven conversational AI platform designed to enhance member experiences, elevate brand preference, and influence behavior in the healthcare industry. They achieve this through their AI-powered virtual assistants, which provide personalized healthcare information, guide users to the right care, and streamline administrative tasks. Sensely's mission is to improve health and drive member engagement by increasing access, lowering costs, and optimizing healthcare delivery through the power of conversational AI.

Automation
Data-driven
Disruptor
Healthcare
Improving quality of life/health
Science and research driven
Social impact led
Tech for good

Culture

Sensely fosters a culture of innovation, empathy, and social responsibility. Their team is driven by a passion for improving healthcare and making a positive impact on the world. They value collaboration and diversity, encouraging their employees to contribute their unique skills and perspectives. The company prioritizes employee wellbeing, offering opportunities for growth and development, and encouraging a healthy work-life balance. This is reflected in the backgrounds and volunteering activities of their leadership team, which include individuals who are passionate about animal rescue, early childhood development, and promoting diversity and inclusion.

Agile and dynamic
Collaborative
Engaging
Entrepreneurial
People-first
Progressive
Supportive

DE&I

Sensely demonstrates a commitment to diversity, equity, and inclusion by highlighting the diverse backgrounds and contributions of its leadership team. The company also emphasizes its efforts to create an inclusive environment where employees can choose how they engage, reflecting a respect for individual preferences and needs. This approach suggests a focus on fostering a welcoming and equitable workplace that values diverse perspectives and experiences.

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