The Work Index by Flexa

Secure Trust Bank

Secure Trust Bank is an award-winning UK retail bank offering savings accounts, lending services, and property finance solutions to consumers and businesses.

5.5

/10

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Description

Secure Trust Bank is an award-winning UK retail bank, offering savings accounts and lending services to over a million customers. Established in 1952 in the West Midlands, the bank has a long history of providing safe and secure financial services. They are known for their straightforward and transparent approach, with a focus on meeting individual customer needs. The bank is committed to helping customers fulfil their ambitions, whether it be saving for retirement, investing in property, or growing a business.

Secure Trust Bank is comprised of a group of companies, including V12 Retail Finance, V12 Vehicle Finance, Moneyway, and Debt Managers. Each company offers specialized financial products and services, catering to a diverse range of customers. The bank is committed to ethical business practices, evident in their adherence to the SME Finance Charter and their dedication to responsible lending. Their strong financial performance and focus on customer satisfaction have earned them numerous awards, including the Feefo Gold Trusted Service Award and the Customer Service Excellence award.

Flexibility

Secure Trust Bank's job postings do not mention information about job flexibility. NONE

Mission

Secure Trust Bank is an award-winning UK retail bank that aims to be the most trusted specialist lender in the UK, providing savings accounts and lending services to over a million customers. They offer a range of financial products and services, including savings accounts, business finance, real estate finance, retail finance, and vehicle finance. They are committed to providing their customers with a safe, secure, and trustworthy banking experience, as well as being a supportive and reliable partner for businesses looking for financial solutions.

Culture

Secure Trust Bank promotes a culture of trust, security, and customer-centricity. They emphasize their long history of supporting customers and businesses, showcasing a commitment to ethical and responsible financial practices. The company prioritizes providing straightforward, transparent, and tailored solutions, aiming to build long-term relationships with clients. They also emphasize a friendly and supportive work environment, with a UK-based call center team available to assist customers.

People-first
Supportive

DE&I

Secure Trust Bank is committed to creating a diverse and inclusive workplace where everyone feels valued and respected. They have a strong set of values that they aim to live every day, including fairness, friendliness, politeness and helpfulness in every interaction. They are also passionate about supporting diversity and inclusion, with initiatives such as signing up to the Women in Finance Charter and their Modern Slavery Statement.

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