Scratch

Scratch is a loan servicing company that aims to empower borrowers and lenders by simplifying and streamlining the loan repayment process. They have reimagined loan servicing to provide a better experience for both borrowers and lenders, offering a platform that allows borrowers to easily track and manage their loans while providing lenders with actionable insights and the flexibility to innovate and expand their lending operations.

Scratch's commitment to financial empowerment is evident in their efforts to partner with industry groups and regulators to promote a more consumer-friendly financial ecosystem. They offer personalized support for borrowers through their Loan Guides, and they are dedicated to providing lenders with the tools they need to grow their businesses in innovative ways.

Scratch offers flexible work arrangements, including remote work options. They also provide a $500 stipend for new employees to purchase office equipment to create a comfortable and efficient home workspace.

Scratch offers comprehensive benefits that support the health and well-being of their employees and their families. These benefits include full premium medical, dental, and vision insurance coverage for employees and 70% coverage for dependents, a monthly wellness benefit of $100, a $500 stipend for new employees to spend on office tools, a $1,500 professional development stipend, flexible vacation policy, paid parental leave up to 15 weeks, a 401k program, and a twice-monthly delivery of $50 worth of snacks and beverages. In addition, the company hosts themed Virtual Happy Hours every Friday to celebrate team wins and fun monthly activities such as “Scratch Matches”, board game nights, book clubs, film festivals, yoga sessions, and scavenger hunts.

Scratch is a loan servicing company dedicated to transforming the borrower experience by offering a user-friendly platform for managing and repaying loans, personalized support from Loan Guides, and flexible solutions for lenders. They strive to empower borrowers with visibility, control, and support throughout their repayment journey, while helping lenders grow their businesses through innovative services and actionable insights.

Scratch promotes a collaborative and innovative culture that values curiosity, moxie, diligence, and openness. They are a Great Place to Work-Certified™ company, emphasizing a culture of respect, fairness, pride, and camaraderie. They offer employees a variety of benefits, including comprehensive health insurance, a wellness benefit, and a professional development stipend. They also host virtual happy hours, team hangouts, and other social events to foster a strong sense of community.

Scratch is committed to fostering a diverse, equitable, and inclusive workplace. They believe that a wide range of perspectives and experiences leads to better problem-solving and innovation. Scratch actively works to create a welcoming and supportive environment for all employees, promoting a culture of respect, fairness, and collaboration. They are proud to be a Great Place to Work-Certified™ company, a recognition based on a Trust Index™ employee survey that measures credibility, respect, fairness, pride, and camaraderie.