Satisfi Labs

Satisfi Labs is a conversational AI platform that specializes in serving the sports, entertainment, and tourism industries. They provide AI Chat and Live Chat solutions that help businesses answer customer questions, enhance the guest experience, and collect valuable data. The company boasts a network of over 450 clients, with notable partnerships with Google, Major League Baseball, and Red Light Management.

Satisfi Labs' AI Chat is powered by their Answer Engine, which combines their patent-pending Context NLP with generative AI capabilities. This allows them to provide quick, accurate, and personalized answers to customer questions. The platform also includes features like in-chat ticketing, feedback forms, and analytics dashboards, giving businesses a comprehensive way to manage customer interactions and generate revenue.

Satisfi Labs offers a fully remote work environment, allowing employees to work from any location that aligns with the company's core hours. They also offer competitive compensation and unlimited vacation time, believing in work-life balance and valuing the work employees do. Additionally, they provide flexible work schedules, acknowledging that life doesn't always adhere to a 9-to-5 schedule.

Satisfi Labs offers a comprehensive suite of employee benefits designed to support a healthy work-life balance and personal growth. These include remote work flexibility, competitive compensation, unlimited vacation, 12 company holidays, flexible work schedules, subsidized health and welfare benefits such as medical, dental, vision, and 401(k) with a company match. Additionally, they provide paid family leave, employee assistance programs, legal services, and ownership opportunities for all full-time employees.

Satisfi Labs' mission is to make AI hirable by providing conversational AI solutions for the sports, entertainment, and tourism industries. Their Answer Engine powers AI and Live Chat on various digital channels, aiming to save staff hours, enhance the guest experience, maintain brand consistency, and collect unique customer data. They are committed to making AI accessible, fostering a creative and collaborative work environment, and exceeding customer expectations with innovative and industry-specific solutions.

Satisfi Labs fosters a collaborative, creative, and inclusive work environment that values team wins over individual achievements. They prioritize quality and authenticity in all relationships and encourage boldness in exploring new ideas. The company emphasizes accountability and resourcefulness, encouraging employees to think differently and embrace challenges.

Satisfi Labs is committed to fostering a diverse and inclusive workplace, believing that a varied team of individuals from different backgrounds and perspectives leads to innovation and success. They prioritize building a welcoming environment where everyone feels valued, respected, and empowered to contribute their unique talents. They celebrate their diverse team and actively promote equal opportunities for all employees through competitive compensation and benefits, flexible work arrangements, and a commitment to personal growth and development.