
Safaricom PLC
Safaricom PLC is a leading telecommunications company in East Africa, known for its mobile money platform M-PESA and its commitment to digital transformation.
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Description
Safaricom PLC is a leading telecommunications company in East Africa, headquartered in Kenya. Founded in 1997, it provides a wide range of services, including voice, data, and mobile money transfer through its iconic M-PESA platform. The company is known for its commitment to innovation and customer service, striving to transform lives and empower Kenyans through its products and services. Safaricom is committed to being simple, transparent, and honest, prioritizing community engagement and sustainable business practices.
Safaricom boasts an expansive network across Kenya, covering over 99% of the population with its 2G, 3G, 4G, and 5G infrastructure. The company has also expanded internationally, establishing a presence in Ethiopia through its subsidiary, Safaricom Telecommunications Ethiopia. With over 44 million customers, Safaricom plays a significant role in the Kenyan economy, supporting over one million jobs directly and indirectly. It is listed on the Nairobi Securities Exchange (NSE) and consistently ranks as one of the top employers in Africa.
Flexibility
Safaricom offers flexible work arrangements, as evidenced by its "Explore Opportunities" button on its careers page. This indicates that the company is open to discussing flexible working arrangements with potential candidates. However, the specific types of flexibility offered, such as remote work options or flexible hours, are not detailed on the available company website pages.
Benefits
Safaricom offers a comprehensive benefits package to its employees, emphasizing a strong people-centric approach. This includes a competitive salary, various health insurance options, and a generous pension plan. Safaricom prioritizes employee well-being with access to fitness facilities, flexible work arrangements, and an employee assistance program. They also provide opportunities for professional development, including training and education programs, to help employees reach their full potential.
Mission
Safaricom's mission is to become a digitally-driven, insights-led organization that enables platforms and ecosystem partnerships. They aim to transform beyond a telecommunications company and become a purpose-led technology company, empowering Kenyans with the tools for economic growth and creating opportunities for them to be a part of their growth story.
Culture
Safaricom promotes a culture of innovation, community engagement, and customer obsession. They strive to empower individuals and communities through technology and aim to be Africa's leading purpose-led tech company. This is reflected in their commitment to social impact through their foundations, support for local talent and athletes, and their focus on sustainability. A strong emphasis on simplicity, transparency, and honesty permeates their brand and guides their interactions with customers and employees alike.
DE&I
Safaricom is committed to fostering a diverse and inclusive workplace that reflects the communities it serves. The company actively recruits staff from diverse backgrounds and aims to achieve gender parity at all levels of management by 2025. It also embraces sustainable business practices and integrates the Sustainable Development Goals into its operations to promote social and environmental responsibility.
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