The Work Index by Flexa

SaaS Labs

SaaS Labs is a global SaaS product company that builds a complete platform for high-performing sales and support teams.

7.2

/10

Transparency ranking

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Description

SaaS Labs is a global SaaS product company that aims to revolutionize the way sales and support teams operate. Powered by experimentation and first principles thinking, they develop cloud-based productivity and automation tools designed to help teams communicate better, be more productive, and eliminate the monotony of their work. With a focus on user experience, SaaS Labs prioritizes making their software intuitive and user-friendly, so reps can focus on customers instead of struggling with clunky software.

Their product portfolio includes JustCall, a cloud phone system for marketing, sales, and support teams; Helpwise, a shared inbox software for team collaboration; CallPage, a callback automation tool for websites; Callroot, a cloud-based analytics app for marketing teams; and Workspace, a context-powered workspace for team communication and collaboration. SaaS Labs is recognized for its fast growth, being named one of the fastest growing technology companies in India by Deloitte and awarded by Nasscom for being one of the most innovative Indian startups.

Flexibility

SaaS Labs offers a flexible work environment, allowing employees to work from anywhere they are comfortable. The company provides support for setting up a home office for remote employees and promotes work-life integration with flexible work policies. They also host online and offline events and have global work hubs to foster a sense of community regardless of location.

Hybrid
Remote

Benefits

SaaS Labs offers a comprehensive benefits package that prioritizes employee well-being and growth. Employees enjoy the flexibility of working from anywhere with remote work options and a home office setup allowance. The company provides competitive salaries, comprehensive health insurance, and generous parental leave policies with up to 26 weeks of paid maternity leave and 10 days of paternity leave. SaaS Labs also emphasizes a strong work-life balance, allowing employees to choose their own work hours and providing support for scheduling flexibility. The company recognizes and rewards employee contributions through various recognition programs.

Enhanced parental leave
WFA scheme

Mission

SaaS Labs is a global SaaS product company committed to building a comprehensive platform that empowers high-performing sales and support teams within growing companies. Their mission is to champion the user experience, making it the central focus of all their decision-making. They strive to create user-friendly software that eliminates the need for clunky interfaces and empowers teams to focus on their customers rather than struggling with technology.

Automation
Data-driven
Disruptor
Soonicorn

Culture

SaaS Labs promotes a culture of collaboration, experimentation, and continuous learning. They believe in fostering freedom and autonomy by empowering employees to take ownership of their work and make decisions. Their focus on excellence and craftsmanship drives them to build world-class products, and they encourage a "1% Mentality" of daily improvement. They also prioritize employee well-being through flexible work arrangements, competitive compensation, and comprehensive benefits, creating a supportive environment for growth and success.

Agile and dynamic
Autonomous
Collaborative
Engaging
Entrepreneurial
Fast-paced
Meritocratic
People-first
Progressive
Supportive
Transparent

DE&I

SaaS Labs embraces a culture of diversity, equity, and inclusion, fostering a welcoming and respectful environment for all team members. They believe in building a diverse workforce, promoting equal opportunities for all, and creating a sense of belonging regardless of background. They value diverse perspectives and experiences, encouraging open communication, collaboration, and mutual respect. Their commitment to DEI is evident in their flexible work policies, competitive salaries, and inclusive practices, creating a workplace where everyone can thrive and contribute their unique talents.

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