Route

Route is a post-purchase platform that provides a suite of services to enhance the online shopping experience for both consumers and merchants. Their services include package tracking, shipping protection, product recommendations, and carbon-neutral shipping. Route focuses on delivering a seamless and positive post-purchase experience, helping merchants build customer loyalty and increase lifetime value.

The company boasts a strong presence in the e-commerce landscape, being trusted by over 13,000 leading brands and having over 3 million consumer app users. Route emphasizes compliance and security, offering licensed insurance-backed package protection and adhering to industry best practices for data protection. Their mission is to revolutionize the post-purchase experience, making it more efficient, enjoyable, and sustainable for all involved.

Route offers a range of flexible work benefits, designed to enhance employees' quality of life. These include flexible time off, allowing employees to take vacations or staycations as needed, and a competitive salary that values individual skills and experience. Additionally, Route provides a generous new parent paid time off policy, allowing parents to adjust to their new family life, regardless of the nature of their family growth.

Route offers a comprehensive benefits package that includes 100% employer-paid medical, dental, and vision insurance, including disability and life insurance, with options to include family members. New parents receive paid time off from the day their baby is born, and the company provides competitive salaries, recognizing the value of its employees' skills and experience. Route also encourages personal growth and development with opportunities for everyone to learn and grow on their chosen career path. Employees enjoy flexible time off, providing them with the freedom to live life to the fullest, and a variety of perks and parties, including ski passes, arena boxes, on-site car detailing, and well-stocked snack rooms.

Route's mission is to reinvent the e-commerce experience by connecting customers and brands with every purchase. They strive to deliver premium experiences that keep customers coming back by offering a unique platform that provides shipping protection, fast issue resolution, package tracking, product recommendations, and carbon-neutral shipping. Route's goal is to turn negative shipping experiences into opportunities to build loyalty, ultimately fostering a more positive and enjoyable online shopping environment.

Route promotes a culture of passion, authenticity, celebration, and teamwork. They emphasize a positive and joyful work environment where employees are encouraged to be passionate about reinventing e-commerce, build trust and genuine connections, celebrate successes, and collaborate effectively. This focus on empathy, care, and inspiration aims to create a dynamic and supportive workplace where everyone feels valued and empowered to contribute their best work.

Route is committed to fostering a diverse, equitable, and inclusive workplace, believing that a variety of perspectives and backgrounds enhance creativity, innovation, and problem-solving. They actively recruit and retain talent from diverse backgrounds, provide opportunities for professional development and growth, and promote an open and welcoming environment for all employees.