Rakuten Mobile, Inc.

Rakuten Group, Inc. is a Japanese multinational internet and e-commerce company headquartered in Tokyo. Founded in 1997, Rakuten has grown into a global leader in e-commerce, financial services, and mobile communications. They operate over 70 businesses across 30 countries and regions, serving approximately 1.8 billion members worldwide. Rakuten is known for its innovative approach to technology and its commitment to empowering individuals and businesses.

Rakuten's core philosophy is "optimism" and "walking together," which translates into their dedication to building a better future by supporting both individuals and societies in realizing their dreams. They have cultivated a diverse and inclusive corporate culture, focusing on employee well-being and sustainability. Rakuten is also a major player in the sports and entertainment industry, sponsoring several professional teams including the Golden State Warriors, the Tohoku Rakuten Golden Eagles, and Vissel Kobe.

Rakuten offers flexible work arrangements to support employees' well-being and work-life balance. They offer flextime, which allows employees to adjust their work hours to avoid rush hour and adapt to new remote working styles. They also provide a contact point where employees can consult with physicians when they feel unwell due to mental, physical or workplace concerns. Additionally, they have implemented several measures to prevent the spread of COVID-19 infections at their offices, including protective screens between desks and restrictions on the number of people in shared spaces.

Rakuten offers a comprehensive range of employee benefits designed to promote well-being and support career growth. These include a competitive compensation package, flexible work arrangements, and a comfortable and safe workplace. Rakuten also provides free meals at its cafeteria, access to a fitness gym and spa, and a daycare center for the children of employees. The company offers a variety of training programs for all employees, including onboarding, business skills, Englishnization, and technical training. Additionally, Rakuten has implemented various initiatives to address employee mental and physical health, such as wellness surveys, employee walking programs, mindfulness workshops, and a health clinic on-site.

Rakuten's mission is to empower individuals and businesses around the world through innovation in internet services. They believe in the power of the internet to create a fairer and more optimistic future where everyone can realize their dreams. This is reflected in their commitment to sustainability, ethical business practices, and a diverse and inclusive work environment. Rakuten Group leverages their global reach and ecosystem of services to make a positive impact on society.

Rakuten promotes a culture of innovation, empowerment, and collaboration. The company emphasizes its "optimism" philosophy, encouraging employees to embrace new ideas and work together to achieve goals. They value data, AI, and diversity, creating an inclusive and dynamic work environment. This culture is evident in their open and functional workspace, their commitment to employee well-being, and their active engagement in community initiatives and social impact projects.

Rakuten Group, Inc. prioritizes diversity, equity, and inclusion as a fundamental aspect of its corporate culture. They believe that a diverse workforce drives innovation and fosters a more inclusive brand. Their approach involves actively recruiting and developing a diverse talent pool, promoting a culture of belonging through employee networks and initiatives, and ensuring that all voices are heard and valued. Rakuten also champions accessibility, with a goal of making their services usable by everyone, and combating discriminatory language in their communications. Their commitment to DE&I is reflected in their internal policies and initiatives, demonstrating a strong dedication to creating an equitable and inclusive environment for all employees.