The Work Index by Flexa

QVC

QVC is a world leader in video commerce, offering a curated collection of products across various categories, connecting shoppers to interesting personalities and engaging stories through live presentations and interactive experiences.

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Description

QVC is a global leader in video commerce, also known as vCommerce. The company's model involves engaging customers through a blend of television, e-commerce, digital streaming, and social media platforms. QVC is known for its lively and informative approach to shopping, featuring product demonstrations, celebrity appearances, and customer testimonials. The company offers a wide variety of products across various categories, including home goods, fashion, beauty, electronics, and jewelry.

QVC's commitment to customer satisfaction is evident in its award-winning customer service and focus on building relationships with its global shopping community. In recent years, QVC has also made strides in championing women over the age of 50, creating the "Age of Possibility" platform to celebrate this vibrant stage of life and offer products and experiences tailored to this demographic.

Flexibility

QVC does not provide information about job flexibility on its website or in the job posting provided. NONE

Mission

QVC is a world leader in live shoppable entertainment, offering a highly engaging and differentiated shopping experience. They strive to surprise and delight customers with curated collections of products relevant to their lives, connecting with them through authentic stories, interesting personalities, and award-winning customer service. They invite customers to tell their stories and share feedback, fostering a sense of community and delivering the joy of discovery through the power of relationships.

Culture

QVC cultivates a culture that emphasizes engaging storytelling, authentic connections, and a passion for empowering customers. The company values diverse voices and perspectives, particularly focusing on supporting and celebrating women over 50. This is evident in their Age of Possibility platform, featuring Q50 members who advocate for inclusivity and a sense of community. QVC prioritizes customer satisfaction, promoting genuine relationships through their engaging presentations and award-winning customer service.

Engaging
Supportive

DE&I

QVC's approach to diversity, equity, and inclusion is centered on creating an inclusive environment where everyone feels valued and respected. This is demonstrated through their commitment to representation in their programming and product offerings, particularly through their Age of Possibility platform and the Quintessential 50 (Q50) initiative. These efforts aim to celebrate women over 50, who are often overlooked in mainstream media and retail, by providing a platform for their voices and experiences. QVC also emphasizes accessibility and inclusivity in their products, such as partnering with brands that offer inclusive sizing and products designed for people with disabilities.

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