The Work Index by Flexa

Quiq

Quiq is a conversational AI platform that specializes in providing customer-centric AI solutions for businesses seeking to improve their customer experience.

https://quiq.com/
5.7

/10

Transparency ranking

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Description

Quiq is a leading provider of AI-powered customer experience (CX) solutions for businesses of all sizes. Their platform helps companies communicate with customers more efficiently through asynchronous, digital messaging channels like text, web chat, and social media. Quiq's focus on AI-powered conversational automation and rich messaging experiences helps businesses reduce costs, improve customer satisfaction, and drive revenue. They offer a range of solutions, including customer-facing AI assistants, agent AI assistants, and an AI-powered contact center.

Quiq prides itself on being a customer-centric company, with a strong focus on security, scalability, and integration with existing systems. They have a strong track record of success with large enterprises across a variety of industries, including retail, e-commerce, travel, and hospitality. They are committed to helping businesses leverage the power of AI to deliver exceptional customer experiences.

Flexibility

Quiq is a fully remote company, offering 100% remote, full-time positions across various departments. This means that employees have the flexibility to work from anywhere in the world, setting their own schedules and creating a work-life balance that suits their individual needs.

Remote

Benefits

WFA scheme

Mission

Quiq is a conversational AI platform that aims to transform customer experience by providing businesses with AI-powered, asynchronous messaging solutions. They believe that digital channels like messaging are preferred by customers over traditional communication methods like phone and email, offering convenience, reach, and a richer platform for building memorable brand experiences. Quiq's solutions enable businesses to engage with customers on their preferred channels, manage asynchronous conversations effectively, and integrate seamlessly with existing CRM systems, accelerating time to value and driving customer satisfaction.

Automation
Data-driven
Disruptor

Culture

Quiq promotes a culture that values innovation, accountability, respect, inclusivity, courage, responsiveness, collaboration, transparency, humility, empowerment, compassion, support, a fail-forward mindset, ethical behavior, and appreciation. They prioritize a collaborative and supportive environment that empowers individuals to take initiative, learn from mistakes, and strive for continuous improvement. They are also committed to fostering a diverse and inclusive workplace where everyone feels valued and respected.

Agile and dynamic
Autonomous
Collaborative
Engaging
Entrepreneurial
Fast-paced
People-first
Progressive
Supportive

DE&I

Quiq champions a diverse, equitable, and inclusive workplace, embracing a culture of respect, collaboration, and empowerment. They prioritize hiring and promoting diverse talent, fostering a welcoming and inclusive environment for all employees, and actively creating opportunities for growth and development. Their commitment to DEI is evident in their remote-first work environment, which allows individuals from various backgrounds and locations to contribute their unique perspectives.

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