The Work Index by Flexa

Quantum Metric

Quantum Metric is a leading digital experience analytics platform that helps businesses understand and improve their customer journeys.

6.8

/10

Transparency ranking

Work at Quantum Metric?
Show us we're wrong

Description

Quantum Metric is a leading provider of digital experience analytics (DXA) solutions, helping organizations understand and optimize the customer journey across their websites and mobile apps. Their platform uses a combination of behavioral data, technical data, and machine learning to provide actionable insights that enable businesses to identify friction points, quantify their impact, and prioritize improvements. Quantum Metric offers a comprehensive suite of tools, including session replay, interaction heatmaps, journey analytics, and dashboards, to help companies make data-driven decisions that drive better customer experiences and business outcomes.

Quantum Metric is a remote-first company with a strong focus on building a positive and inclusive culture. They are passionate about empowering their employees and have received numerous awards for being a great place to work, including being named to the Inc 5000 and Deloitte 500 lists. They have also secured over $1 billion in funding, demonstrating their strong financial performance and growth potential.

Flexibility

Quantum Metric is a remote-first company, offering employees flexibility in their work location and schedule. They understand the importance of work-life balance and encourage employees to take advantage of their unlimited PTO policy, company-wide events, and Recharge Program, which provides a three-week disconnection period after three years of employment.

Remote

Benefits

Quantum Metric offers a comprehensive benefits package that includes medical, dental, and vision insurance with 99% of the medical base plan paid by the company. Additionally, they provide employee assistance programs, telehealth options, voluntary life and disability insurance, healthy rewards programs, Calm App access, a 401k with company matching, 13 paid company holidays, unlimited paid time off, sick leave, parental/adoption leave, and a monthly business expense stipend.

Enhanced parental leave
WFA scheme

Mission

Quantum Metric is a leader in Continuous Product Design, focused on helping organizations prioritize customer experience by providing them with the data and tools to understand, quantify, and improve their digital journeys. The platform enables teams to uncover customer needs, identify friction points, and measure the impact of changes across web, mobile, and contact center channels, ultimately driving business growth and customer satisfaction.

Data-driven
Disruptor
Soonicorn

Culture

Quantum Metric promotes a culture that values diversity, inclusion, and employee happiness. They are a remote-first company with a focus on building a fun and engaging work environment, organizing company-wide events, seasonal challenges, and local outings. They offer numerous resources for professional development and team building, as well as robust benefits and perks. Quantum Metric fosters a collaborative culture where employees feel supported and encouraged to succeed while being rewarded for their hard work.

Agile and dynamic
Collaborative
Engaging
Entrepreneurial
Fast-paced
Fun
People-first
Progressive
Supportive

DE&I

Quantum Metric emphasizes a culture of inclusivity and diversity, aiming to create a welcoming and supportive environment for all employees. They actively promote equal opportunities and strive to foster a workplace where everyone feels valued and empowered. This commitment is reflected in their various initiatives, including employee resource groups, regular company-wide events, and training programs focused on fostering a more inclusive environment.

Other companies