Pylon

Pylon is a modern support platform built specifically for B2B companies. They help businesses scale their customer operations on Slack and Microsoft Teams, providing a centralized hub for managing customer conversations, support tickets, and internal workflows. Their platform offers a unified inbox, AI-powered support features, and robust analytics, allowing businesses to streamline their post-sales process and improve customer satisfaction.

Pylon is backed by prominent investors such as a16z, General Catalyst, and Y Combinator, demonstrating their strong market potential and commitment to innovation. They are known for their customer-centric approach and are trusted by hundreds of the fastest-growing companies, including Replo, Hightouch, OneSchema, and Ntropy. Their commitment to security and compliance is further evidenced by their SOC 2 Type II, GDPR, ISO 27001, and HIPAA certifications.

Pylon offers a fully onsite workplace in San Francisco. While the company does not explicitly mention remote or hybrid work options, they emphasize their in-person office and the benefits of collaboration and connection within their team.

Pylon provides comprehensive benefits to its employees, including a fully onsite workplace in San Francisco, competitive salaries, and a strong growth trajectory. They also offer health insurance, paid time off, and a 401(k) plan. While specific details regarding these benefits are not explicitly mentioned on the provided website content, Pylon’s commitment to employee well-being and attracting top talent is evident through their focus on creating a positive and supportive work environment.

Pylon is a modern support platform designed to help B2B companies scale their customer operations within popular communication platforms like Slack and Microsoft Teams. Pylon aims to replace the need for multiple fragmented tools by providing a unified solution for managing customer conversations, support tickets, broadcasts, knowledge base management, and CRM integration, all while enhancing team collaboration and productivity.

Pylon promotes a collaborative and results-oriented culture with a focus on building a strong team. They value employees who are passionate about their work and driven to achieve ambitious goals. Their fully onsite workplace in San Francisco fosters a close-knit environment where employees can connect and collaborate in person. Pylon prioritizes hiring talented individuals who are driven, caring, and excited about the company's growth trajectory.