Proactive Despatch Ltd.

Proactive Despatch is an award-winning same-day courier company based in the North West of England. Operating 24/7, 365 days a year, they pride themselves on delivering through communication, providing customers with real-time updates and reliable information at every stage of the delivery process. Proactive Despatch specializes in urgent and fragile deliveries, ensuring items arrive on time and in perfect condition.

They offer a wide range of services, including urgent same-day deliveries, dedicated vehicle overnight deliveries, multi-drop deliveries, movement of fragile and high-value items, confidential and secure deliveries, and handling awkward consignments of all shapes and sizes. Proactive Despatch caters to diverse industries, such as audio & visual events, building & construction, legal & professional, logistics & courier support, manufacturing & engineering, and print, production, & packaging. They are committed to providing excellent customer service and building strong relationships with their clients.

Proactive Despatch offers flexible work arrangements for self-employed same-day couriers, primarily in the North West and Midlands regions of the UK. They are seeking professional, helpful, and well-presented couriers who are interested in providing legendary customer service and are likely to have a great deal of control over their own schedules and work hours.

Proactive Despatch is a customer-focused, same-day courier service based in the North West of England, operating 24/7, 365 days a year. Their mission is to provide fast, reliable, and efficient courier services to businesses across various sectors, prioritizing clear communication and transparency throughout the delivery process. They aim to collect consignments within one hour of being requested, ensuring on-time delivery and customer satisfaction.

Proactive Despatch fosters a culture of proactive communication, customer service excellence, and team spirit. They emphasize open and transparent communication throughout the entire delivery process, keeping customers informed of any challenges. The company is proud of its award-winning customer service, and its commitment to delivering its promises. They also value their team, highlighting their experience and dedication as key to their success.

Proactive Despatch does not explicitly mention their approach to diversity, equity, and inclusion on their website. However, they promote a culture of customer service excellence and have access to a network of 150 couriers throughout the North West region of the UK, suggesting a diverse workforce. Their commitment to a positive and inclusive service culture is evident in their customer feedback and team news sections, which highlight the value of a positive and respectful work environment.