The Work Index by Flexa

Primer

Primer is a unified payments infrastructure that helps businesses optimize and scale their global payment operations.

6.9

/10

Transparency ranking

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Description

Primer is a unified payments infrastructure company that empowers businesses to optimize their payment processes, boost performance, scale at pace, and make payments a competitive advantage. They provide a single platform for merchants to manage their entire global payment stack, abstracting complexity and offering a unified interface and API for all their payment needs. They offer a range of features and solutions, including universal checkout, agnostic 3DS, centralized vault, payments API, network tokenization, fallbacks, adaptive 3DS, UpliftAI, observability, monitors, reconciliation, disputes, and payment operations.

Primer serves a range of businesses across various sectors, including travel, fintech, retail, entertainment, platforms, and mobility. They are trusted by some of the world's most innovative brands, including GetYourGuide, Conforama, Maisons du Monde, AppsFlyer, and Beam. The company is remote-first, with a global team of over 120 employees based in 35 countries. Their vision is to create an open, unified, flexible, and scalable payment ecosystem that enables every business to unleash its payment potential.

Flexibility

Primer is a fully remote-first company, meaning employees can work from anywhere in the world. They provide a global co-working space membership, an annual workation budget for team meet-ups, and unlimited holiday allowance to ensure a good work-life balance.

Remote

Benefits

Primer offers a comprehensive benefits package to its employees, including premium private health insurance, genderless parental leave of 16 weeks at full pay, an annual retreat and workation budget, access to global co-working spaces, uncapped holidays, a home office setup bonus, 24/7 mental health support, a wellbeing budget with Juno, and access to the latest technology.

Enhanced parental leave
WFA scheme

Mission

Primer aims to simplify global payments and commerce for businesses by providing a unified infrastructure that allows them to connect and manage their entire payment stack in one place. This enables merchants to optimize their payment processes, boost performance, scale quickly, and reduce costs, ultimately turning payments into a competitive advantage. Primer's vision is to make payments open, unified, flexible, and scalable, empowering businesses to unleash their payment potential and drive innovation and revenue growth.

Automation
Data-driven
Disruptor

Culture

Primer cultivates a remote-first culture that prioritizes global collaboration and employee wellbeing. They foster a sense of community through virtual events, in-person meetups, and workations. A focus on continuous learning and professional growth is evident through a dedicated training and wellness budget. The company celebrates achievements and encourages open communication through their "GOAT" award nomination system and weekly "beercase" show and tell sessions.

Agile and dynamic
Autonomous
Collaborative
Engaging
Entrepreneurial
Fast-paced
Fun
People-first
Progressive
Supportive

DE&I

Primer prioritizes building a diverse, equitable, and inclusive workplace, recognizing that diverse teams lead to innovation and better outcomes. They cultivate a remote-first culture that values individuals from all backgrounds and experiences. The company supports their employees with comprehensive benefits, including family leave, wellness budgets, and mental health support. This allows employees to thrive, regardless of their location or personal circumstances, contributing to a welcoming and inclusive environment.

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