Polimorphic

Polimorphic is a technology company that specializes in providing workflow and constituent relationship management (CRM) solutions for local governments. Their platform aims to empower local government employees and residents by digitizing and automating many of the common processes that can bog down these organizations. Their software offerings include a CRM platform with digitized forms, payment collection, automated document generation, and analytics. Polimorphic also boasts a suite of AI-powered solutions, including an AI search engine that answers resident questions, a voice AI phone assistant, and an automated answers engine for frequently asked questions.

Polimorphic's commitment to innovation and efficiency is evident in their case studies, which highlight how their platform has helped various local governments streamline their operations, improve communication, and enhance resident engagement. Their AI-driven solutions are particularly noteworthy, demonstrating a forward-thinking approach to addressing the challenges of modern governance.

Polimorphic offers 9am-5pm EST email support, excluding federal holidays, to assist employees with any technical issues they may encounter. The company emphasizes a commitment to organizational security by adhering to least privilege principles and implementing end-to-end encryption for all data in transit. This includes secure data infrastructure that is ISO 27000/SOC 1 and SOC 2 compliant, as well as NIST, FIPS, FISMA, and HIPAA compliant.

Polimorphic's mission is to empower local governments to deliver more efficient and accessible services to their residents. Their technology platform leverages artificial intelligence and digital workflows to streamline processes, improve citizen engagement, and provide 24/7 support. By automating busy work for governments and reducing the workload on staff, Polimorphic aims to create a more connected, inclusive, and data-driven community experience.

Polimorphic fosters a culture focused on innovation and customer service, dedicated to providing local governments with the tools they need to improve resident experiences and streamline operations. Their team is composed of forward-thinking individuals who embrace technology and strive to deliver cutting-edge solutions. A collaborative atmosphere is encouraged, emphasizing transparency and efficiency in their approach to developing and implementing their AI-powered platform.

Polimorphic is committed to building a more transparent and accessible government for all, including individuals using assistive technology or living with disabilities. They strive to ensure accessibility of their constituent-facing pages and applications, providing continual accessibility training for their staff and partnering with Deque Systems to further evaluate and monitor their platforms. They are also committed to providing multilingual services to residents, offering their AI Search and Voice Assistant features in multiple languages.