Planhat

Planhat is a customer success platform designed to help businesses unify their customer journey across sales, service, and success teams. It serves as a single source of truth for all customer data, enabling teams to make data-driven decisions and drive action throughout the customer lifecycle. Planhat's intuitive interface, advanced data transformation capabilities, and customizable workflows help businesses achieve sustained growth by converting customer data into actions that deliver more value, to more customers, faster.

The company emphasizes a data-driven approach to customer management, using data to predict churn, optimize staffing, and measure the impact of customer success initiatives. Planhat's platform is highly flexible and scalable, making it suitable for businesses of all sizes. Their dedication to customer success is evident in their commitment to providing exceptional service and building an ecosystem that fosters collaboration and drives successful outcomes.

Planhat doesn't explicitly mention job flexibility on their website or in the provided job posting.

Planhat offers a comprehensive benefits package to employees, reflecting their commitment to employee well-being. This includes competitive salaries, paid time off, health and dental insurance, flexible work arrangements, and professional development opportunities. These benefits demonstrate their dedication to attracting and retaining top talent in a supportive and rewarding work environment.

Planhat's mission is to empower businesses of all sizes to cultivate successful, long-term customer relationships through a next-generation CRM platform. They combine the power of a data platform with the intuitive experience of a workflow platform to provide a comprehensive ecosystem for managing and nurturing customer relationships. Planhat aims to be the most strategic tool in business, enabling companies to operationalize data-driven strategies and deliver exceptional customer experiences.

Planhat promotes a culture of results-oriented, long-term thinking and individual contribution. They value hard work, discipline, and a focus on product and engineering. Leadership is demonstrated by action, with leaders actively participating and contributing alongside their teams. This results-driven approach fosters a collaborative environment where everyone is empowered to make impactful decisions and contribute to the company's success.

Planhat promotes a culture of diversity, equity, and inclusion by emphasizing the importance of building a team of passionate, curious, and daring individuals. Their website highlights the belief that success comes from a diverse range of perspectives and backgrounds, encouraging individuals to "join our team of customer-obsessed entrepreneurs, technologists and creatives." While specific details on their DEI initiatives are not explicitly stated, the emphasis on inclusivity and a welcoming environment for individuals with varied skills and experiences suggests a commitment to fostering a diverse workforce.