The Work Index by Flexa

Pigeonly

Pigeonly is a company that provides communication services to families and friends of incarcerated individuals.

https://pigeonly.com/
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Description

Pigeonly is a company that provides affordable and convenient communication services for families and friends of incarcerated individuals. They offer a range of services including sending photos, letters, and postcards, as well as facilitating inmate phone calls and providing a way to send money to an inmate's commissary account. Pigeonly's goal is to make staying connected with incarcerated loved ones easier and more affordable, reducing the financial burden and emotional stress associated with maintaining these relationships.

Pigeonly was founded by Frederick Hutson and Alfonzo Brooks, who were inspired to create the company after Hutson's release from federal prison in 2012. Their focus is on providing technology products for overlooked and underserved communities, with a mission to build products that reduce the destructive impact of incarceration. They have expanded their services beyond their initial focus on photo sharing, offering a comprehensive suite of tools to help families stay connected with their incarcerated loved ones.

Mission

Pigeonly is a company that aims to improve communities by building products that reduce the destructive impact of incarceration. They provide affordable and easy-to-use communication tools for families and friends to stay connected with their loved ones who are incarcerated, offering services like low-cost jail calls, photo sharing, letter writing, and more. Their mission is to bridge the communication gap and make it easier for those impacted by incarceration to maintain meaningful relationships.

Disruptor
Improving quality of life/health
Social impact led
Tech for good

Culture

Pigeonly promotes a culture focused on connecting families with incarcerated loved ones, highlighting their personal mission stemming from the founder's own experience. They value affordability and ease of use for their services, emphasizing a "no hassle" approach to communication with inmates. The company's website portrays a friendly and supportive environment, with a commitment to exceptional customer service.

People-first
Progressive
Supportive

DE&I

Pigeonly prioritizes diversity, equity, and inclusion by focusing on building technology products for underserved communities, particularly those impacted by incarceration. They acknowledge the importance of communication between inmates and their support networks and strive to create accessible and affordable tools for maintaining these connections. Their mission is to improve communities by reducing the negative impact of incarceration, emphasizing their commitment to inclusivity and social justice within the company and the industry.

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