PetsApp

PetsApp is a UK-based company that provides a comprehensive suite of tools and services designed to improve communication and engagement between veterinary practices and their clients. The company offers a mobile application, website, and support services that enable pet owners to easily book appointments, order medications and food, pay for services, and even have video consultations with veterinarians. The company also offers a range of features for veterinary practices, including a practice management system integration, client relationship management (CRM) tools, and wellness plan functionality.

PetsApp is committed to improving the efficiency and effectiveness of veterinary practices while enhancing the client experience. The company's platform helps veterinary teams streamline their workflows, reduce missed calls, and increase revenue, ultimately leading to a more satisfied and engaged client base.

PetsApp embraces a flexible working environment, prioritizing employee well-being and productivity. The company promotes a remote-first culture, offering employees the freedom to work from anywhere, including their homes, co-working spaces, or even coffee shops. They provide access to WeWork Global Access for all pack members, allowing them to work productively in a variety of locations. This flexible approach fosters a balanced work-life integration, encouraging employees to enjoy their work while maintaining a healthy lifestyle.

PetsApp offers a comprehensive benefits package designed to attract and retain top talent. Employees enjoy stock ownership, allowing them to share in the company's success. Flexibility is highly valued, with remote-first work options and a trust-based approach to schedules. Employees are also provided 25 days of paid holiday and a dedicated training budget to develop their skills.

PetsApp is a veterinary engagement and communication platform that aims to revolutionize the way veterinary clinics interact with their clients. By providing a suite of tools including text and SMS chat, appointment booking, reminders, digital payments, video calls, AI-assisted communication, and wellness and loyalty plans, PetsApp strives to create a seamless, efficient, and enjoyable experience for both veterinary teams and pet owners. Ultimately, PetsApp's mission is to empower veterinary professionals to deliver exceptional service levels, strengthen client relationships, and improve the overall health and well-being of pets.

PetsApp promotes a collaborative and supportive culture, emphasizing transparency, trust, and a shared passion for making veterinary care more efficient and accessible. The company values constructive candor, creative problem solving, and a flexible approach to work, encouraging employees to embrace a growth mindset and work autonomously while contributing to the collective success of the team.

PetsApp champions diversity, equity and inclusion by fostering a welcoming and inclusive environment for all employees regardless of background, identity or experience. This commitment is reflected in their remote-first work structure, flexible working policies, and diverse leadership team. The company values constructive candor, creative problem-solving, flexibility, servant leadership, collective autonomy, reciprocity, transparency and trust, recognizing that diverse perspectives and experiences lead to stronger outcomes and a more robust company culture.