Patients Know Best

Patients Know Best (PKB) is a social enterprise and technology platform that empowers individuals to take control of their health information. Their flagship product is a secure personal health record (PHR) that allows patients to access, manage, and share their medical data with healthcare professionals, family members, and carers. PKB is integrated with the NHS App, making it accessible to a wider audience across the UK. The platform features a variety of tools, including care plans, messaging, medication lists, test results, symptom tracking, and a library of health resources.

PKB is driven by a strong social mission to promote patient empowerment and improve health outcomes. They are a certified B Corporation, demonstrating their commitment to using business as a force for good. PKB is committed to sustainability and has achieved net-zero status, actively reducing its carbon footprint and supporting healthcare organisations in their sustainability goals. Their platform is designed to reduce the need for paper-based records, unnecessary appointments, and hospital admissions, ultimately leading to a greener and more sustainable healthcare system.

Patients Know Best is a fully remote company, offering employees the flexibility to work from home or any location they choose, allowing them to balance their professional responsibilities with their personal commitments. This flexibility includes the freedom to manage their own schedules and work hours, enabling a healthier work-life balance.

Patients Know Best offers a comprehensive benefits package to its employees, including 25 days of paid holiday plus bank holidays, enhanced maternity and paternity pay, an employee assistance program through Telus Healthcare, flexible working arrangements, a professional development contribution, international company meetings, and the opportunity to make a positive impact on the lives of millions of patients.

Patients Know Best is a social enterprise with a mission to empower individuals to own and control their health information. They believe that by giving patients access to their medical records, understanding the information within them, and using this understanding to make informed decisions about their care, individuals can become active participants in their own health journey, leading to better outcomes and experiences.

Patients Know Best promotes a culture focused on making a positive impact on the world by empowering patients with their health information. They are a fully distributed team, committed to sustainability and flexibility, and value diversity and innovation. They are also a B-Corp Social Enterprise, demonstrating their dedication to ethical and socially responsible practices. This creates a collaborative and supportive work environment where employees can find meaning in their work and contribute to a healthier future.

Patients Know Best champions diversity, equity, and inclusion, recognizing that a varied workforce fosters innovation and enriches the company's ability to deliver impactful healthcare solutions. They actively seek diverse applicants, promote a fully remote work environment to enable flexible work arrangements, and offer a supportive and inclusive work environment for all.