
PagerDuty
PagerDuty is a leading provider of digital operations management solutions, helping businesses prevent and resolve outages, improve customer experiences, and increase operational efficiency.
/10
Transparency ranking
Work at PagerDuty?
Tell us what we're missing about working at PagerDuty so we can make the job search more transparent for everyone.
Tell us what it's like to work at PagerDuty!Description
PagerDuty is a global leader in digital operations management, revolutionizing the way critical work gets done and powering the agility that drives digital transformation. Their platform, the PagerDuty Operations Cloud, helps businesses compress costs, accelerate productivity, win revenue, sustain seamless digital experiences, and earn customer trust. Their customers include more than half of the Fortune 500 and more than two thirds of the Fortune 100, including leading companies like Cisco, Cox Automotive, DoorDash, Electronic Arts, Genentech, Shopify, Zoom, and many more.
PagerDuty is deeply committed to building a more equitable and sustainable future, evident in their investment in social impact programs and ESG initiatives. Led by CEO Jennifer Tejada, their Board of Directors boasts a 50% female and 62% URP representation. They further demonstrate their commitment by investing 1% each of company equity, product, and employee volunteer time. PagerDuty has been recognized for its strong workplace culture, receiving certifications like Great Place to Work-certified™, Fortune Best Workplace for Millennials, Fortune Best Medium Workplace, and Fortune Best Workplace in Technology.
Flexibility
PagerDuty offers a hybrid, flexible work environment, allowing employees to choose a mix of in-person and remote work. They encourage in-person collaboration for building connections and fostering innovation but also provide ample opportunities for virtual interaction through team offsites and volunteering events. This approach aims to cater to diverse employee preferences and promote a work-life balance while maintaining a strong sense of community and teamwork.
Benefits
PagerDuty offers a comprehensive benefits package that includes a competitive salary, flexible work arrangements, generous paid time off, a robust mental wellness program, company equity, an employee stock purchase program, retirement or pension plan, paid parental leave, HibernationDuty (an annual company paid week off), paid volunteer time off, and company-wide hack weeks. The specific benefits offered vary by role, region, and tenure.
Mission
PagerDuty is revolutionizing the way critical work gets done. Their mission is to empower teams to build customer trust by anticipating the unexpected and building operational resilience in an unpredictable world. Their vision is to create an equitable world where all teams can delight their customers and build trust.
Culture
PagerDuty fosters a culture built on its core values: Champion the Customer, Run Together, Take the Lead, Ack & Own, and Bring Your Self. This translates to a workplace that prioritizes customer experience, values collaboration and teamwork, encourages innovation and leadership, emphasizes accountability and action, and embraces diversity and inclusivity.
DE&I
PagerDuty champions diversity, equity, and inclusion by cultivating an inclusive work environment where talented people of all backgrounds feel welcome, safe, and heard. They utilize data-driven strategies to develop and sustain ID&E programs that drive employee engagement and belonging. Their efforts include training and engagement initiatives to foster deeper connections and encourage employees to contribute to the company's objectives, all while reflecting their global audience and ensuring that their offerings are relevant and impactful across borders.
Similar companies. But verified.
