Outbound AI

Outbound AI is a Seattle-based company specializing in Conversation AI designed for the healthcare industry. Their focus is on streamlining phone-based administrative work within the revenue cycle, using AI agents to handle tasks such as billing, claims processing, and communication with insurance companies. These AI agents act as workforce multipliers, boosting productivity and freeing up human staff to focus on more complex tasks.

Outbound AI's technology is built on a platform called Conversation AI Cloud, which incorporates various tools and features, including human-agent teaming software, a portfolio of specialized AI agents, and an integrated multi-modal communications stack. The company's commitment to data security is evident in their SOC 2 Type II compliance, ensuring the protection of sensitive information.

Outbound AI offers a flexible work environment with a remote-first culture, allowing employees to work from anywhere. While they encourage frequent in-person touchpoints to foster teamwork and build culture, employees can enjoy the flexibility of working remotely with unlimited paid time off.

Outbound AI offers a competitive compensation package including base salary and bonus plus employee stock options. They provide 100% coverage for medical, dental and vision for employees and include supplemental benefits such as life insurance, accidental death and dismemberment (AD&D) insurance and an employee assistance program (EAP). They also offer a company-sponsored 401k retirement plan, a flexible work environment with a remote-first culture and frequent in-person touchpoints, and unlimited paid/personal time off (PTO).

Outbound AI's mission is to elevate the human work experience in healthcare by using Conversation AI technology to automate phone-based administrative tasks. They build AI agents that act as workforce multipliers, driving productivity and improving the daily job experience for human talent across various healthcare settings, from physician practices to large healthcare enterprises. Their goal is to alleviate the burden of tedious administrative work, allowing healthcare professionals to focus on delivering high-quality patient care.

Outbound AI fosters a collaborative and innovative culture, emphasizing teamwork, growth mindset, and a commitment to improving the human work experience in healthcare. The company promotes a remote-first culture with frequent in-person touchpoints, offering a flexible and supportive environment where employees are encouraged to learn, grow, and contribute to the company's mission.

Outbound AI is an equal opportunity employer that actively strives to create a diverse, inclusive, and equitable workplace. They are committed to fostering a culture where all employees feel valued, respected, and empowered to contribute their unique perspectives. This commitment is reflected in their hiring practices, where they seek out candidates from diverse backgrounds and provide opportunities for growth and development for all team members. They believe that a diverse and inclusive workforce drives innovation and leads to better outcomes for their customers and the healthcare industry as a whole.