The Work Index by Flexa

Otto

Otto is a comprehensive customer engagement platform that helps veterinary clinics improve their operations and client relationships.

https://otto.vet/
6.0

/10

Transparency ranking

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Description

Otto is a veterinary workflow platform that helps clinics streamline communications, improve profitability, and increase customer satisfaction. They offer a suite of products that include Otto Flow, a client communication and engagement platform, Otto Pay, a payment processing solution, and Otto Care, a customizable care membership program. These products help clinics automate tasks, reduce administrative burden, and improve the client experience. Otto also offers a variety of integrations with popular practice management systems, making it easy for clinics to connect Otto with their existing workflow.

Otto is committed to supporting veterinary professionals and improving the quality of life for pets. They have a team of experienced veterinary professionals who are passionate about the industry and dedicated to providing clinics with the best possible solutions. Otto has received significant funding from investors, including Mercury Fund, Boehringer Ingelheim, and Hill's Pet Nutrition, which allows them to continue to innovate and grow.

Flexibility

Otto provides flexible work opportunities, as their careers page states that they are committed to creating "modern, stress-free solutions" for veterinarians and their clients. While specific details about their flexible work offerings, such as remote work policies or scheduling options, are not explicitly mentioned on the website, the emphasis on creating a work environment that prioritizes wellbeing and technology suggests a forward-thinking approach to employee needs.

Mission

Otto is a company that provides veterinary clinics with a software platform designed to streamline client communication and engagement, automate day-to-day tasks and workflows, and capture key patient and client data. The platform helps clinics provide the highest quality care, while minimizing their clients’ financial barriers by offering payment processing capabilities, as well as care membership programs. Ultimately, Otto aims to improve the quality of life for veterinarians and pet parents through modern, stress-free solutions.

Animal focused
Automation
Data-driven
Disruptor
Healthcare
Improving quality of life/health
Social impact led
Soonicorn
Tech for good

Culture

Otto promotes a culture focused on innovation, collaboration, and a commitment to veterinary well-being. They prioritize continuous learning, making thoughtful decisions quickly, and going above and beyond to create a positive experience for both clients and employees. Their values emphasize compassion, building community, and a big-picture perspective.

Agile and dynamic
Collaborative
Engaging
Entrepreneurial
Fast-paced
People-first
Progressive
Supportive

DE&I

Otto prioritizes diversity, equity, and inclusion, aiming to create a welcoming and inclusive environment for all employees, regardless of their background. This commitment is evident in the company's values, which emphasize being inclusive, fun, and human-centered. Otto strives to build a diverse team and offer opportunities for all employees to contribute their unique skills and perspectives.

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