The Work Index by Flexa

Optus

Optus is a leading telecommunications company in Australia, offering mobile, internet, and entertainment services.

https://www.optus.com.au/
6.0

/10

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Description

Optus is a leading Australian telecommunications company offering a wide range of services including mobile, internet, entertainment, and sports. They are known for their fast 5G network, various mobile plans, and a strong focus on customer experience. Optus is also dedicated to sustainability and community engagement, investing in programs that support vulnerable youth and promoting responsible business practices.

In addition to their core telecommunications services, Optus provides additional benefits to their customers such as Optus Sport, a streaming service offering Premier League and other international football matches, as well as Optus SubHub, a platform for managing subscriptions and accessing special offers. Optus emphasizes a strong company culture built around values such as customer focus, challenger spirit, teamwork, integrity, and personal excellence.

Flexibility

Optus offers flexible working arrangements, with many roles allowing for a hybrid work model. The majority of job postings specify a 3-day office, 2-day remote work week, although flexible hours are also often mentioned. This flexibility is further supported by inclusive parental leave policies, access to resources for working parents, and a variety of employee-led networks and campus facilities.

Hybrid

Benefits

Optus offers a variety of employee benefits, including flexible working arrangements with a hybrid model of 3 days in the office and 2 days remote, inclusive paid parental leave of up to 14 weeks for the primary caregiver, access to resources and support through the 'Parents at Work' portal, an extensive online and facilitator-led learning catalogue with the option to earn an MBA micro-credential through OptusU, and the opportunity to connect with colleagues through employee-led volunteer groups. The company also boasts a vibrant campus life with a variety of facilities, including restaurants, cafes, a gymnasium, a GP, and a post office.

Enhanced parental leave

Mission

Optus aims to be Australia's most loved everyday brand, building lasting customer relationships. They are focused on creating a better, more connected future for all of Australia by leveraging the power of inclusivity and providing meaningful opportunities for Aboriginal and Torres Strait Islander peoples to develop, contribute and be part of the digital economy. They prioritize customer experience, innovation, and a commitment to social and environmental responsibility.

Data-driven
Disruptor
Environmental impact driven
Social impact led
Sports and fitness
Sustainability
Tech for good

Culture

Optus promotes a culture built on inclusivity, optimism, and a challenger spirit. They encourage their employees to embrace individual differences, think creatively, and challenge the status quo. They value teamwork, integrity, and personal excellence, fostering a vibrant workplace where employees feel connected to their purpose and empowered to make a positive impact.

Agile and dynamic
Collaborative
People-first
Progressive
Supportive
Transparent

DE&I

Optus is committed to creating a workplace where everyone feels welcome and valued. The company embraces diversity in all forms, including gender, cultural and linguistic backgrounds, disability, sexual orientation, and Aboriginal and Torres Strait Islander identity. Optus actively promotes an inclusive environment, believing that diversity of thought fosters innovation and strengthens its connection with customers. The company provides equal opportunities in its recruitment process and offers support to employees through a range of employee-led networks like Culture Connect, Elevate Women, Disability Network, Express Yourself, United Veterans and Yarn Network.

Disability representation
Ethnically diverse
Gender diverse
LGBTQ+ representatiion

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