Optoro

Optoro is a technology company focused on revolutionizing the retail returns experience for both retailers and 3PLs. They provide a comprehensive returns management system (RMS) that spans the entire returns lifecycle, from initiation to resale, with the goal of turning returns from a cost center into a revenue driver. Their cloud-based platform includes features like a self-service returns portal, multiple return methods, automated processing workflows, and a data-driven SmartDisposition® engine that identifies the most profitable next destination for returned items, minimizing waste and maximizing value.

Optoro's mission is to make every return simple and efficient through great technology, while also promoting sustainability by keeping products out of landfills and in the circular economy. They offer a range of solutions tailored to the specific needs of different stakeholders, including retailers, 3PLs, and store operations, all with the aim of delighting customers, driving revenue, and improving processing speed.

Optoro offers a variety of flexible work options for its employees, including flexible paid time off and paid sick and parental leave. The company recognizes the importance of work-life balance and prioritizes the wellbeing of its employees by providing health, dental, vision, and life insurance. Optoro also encourages employees to give back to their community and provides robust stock option plans as well as opportunities for professional growth.

Optoro offers a comprehensive benefits package focused on employee well-being and career growth. This includes flexible paid time off, paid sick leave and parental leave, health, dental, vision, and life insurance. For those in the D.C. office, there are additional benefits like access to a gym, meditation room, bike storage, and healthy snacks. The company also provides robust stock option plans, a sabbatical program for those with five-year anniversaries, and support for diversity, equity, and inclusion initiatives.

Optoro's mission is to revolutionize the retail returns process, making every return simple and efficient through great technology. They aim to improve every step of the returns cycle, from customer-facing portals to data-driven processing, ensuring unsold items are diverted from landfills and placed within the circular economy. Their goal is to create a more sustainable and efficient retail experience for both customers and businesses.

Optoro promotes a culture that prioritizes innovation, collaboration, and a commitment to sustainability. The company values a diverse and inclusive work environment where employees feel supported, empowered, and encouraged to contribute their unique perspectives. Optoro fosters a culture of giving back to the community and encourages employees to participate in volunteer opportunities and initiatives that promote environmental responsibility.

Optoro prioritizes diversity, equity, and inclusion by fostering a culture of belonging through initiatives such as a DEI ambassador program, affinity groups, and robust stock option plans. They aim to create an inclusive workplace where all voices are heard and valued, empowering employees to grow and contribute their unique perspectives. This commitment is reflected in their annual and monthly CRUSH Awards, which recognize individuals for their contributions and provide opportunities for growth within the company.