Omilia - Conversational Intelligence

Omilia is a leading provider of conversational AI solutions, specializing in helping enterprises transform their contact centers and customer service operations. Their AI-powered platform automates customer interactions, reduces fraud risk, and empowers agents to be more successful. They offer a suite of products that seamlessly integrate, including conversational voice and chat, contact center security, conversational insights, and agent assist. Omilia's solutions are trusted by enterprises around the world and they have a proven track record of delivering results, with high intent understanding accuracy, reduced development effort, high task completion rates, and increased containment.

Omilia is committed to providing innovative and cutting-edge solutions to meet the evolving needs of businesses. They are recognized as a leader in the conversational AI space, with accolades such as being named a Leader in IDC Worldwide General Purpose Conversational AI Software 2023 Vendor Assessment. They have a strong focus on customer satisfaction and offer a high-touch customer support model, ensuring that their partners and clients are fully equipped to successfully market and implement their solutions.

Omilia offers a flexible work environment that includes both remote work options and flexible working hours. This allows employees to balance their personal and professional lives, and to work in a way that best suits their individual needs. The company also provides a generous vacation policy, health benefits, and training opportunities, further contributing to a positive work-life balance.

Omilia offers employees a competitive benefits package that includes flexible working hours, remote work opportunities, a generous vacation policy, comprehensive health insurance, and opportunities for professional development through training programs. Additionally, they offer a competitive remuneration package.

Omilia is a leader in Conversational AI, dedicated to helping enterprises with large contact centers and customer service operations leverage the power of AI to automate customer service, reduce fraud risk, and empower agents for success. Their mission is to provide an AI-powered, automated service experience that surpasses human interaction and empowers businesses to delight their customers with personalized, efficient, and secure interactions across various channels.

Omilia fosters a culture that values innovation, teamwork, and continuous learning. The company embraces diversity and inclusion, creating an environment where everyone has equal opportunities to grow and contribute. The team is passionate about pushing boundaries and delivering real results for customers, while also prioritizing a collaborative and supportive work environment.

Omilia champions diversity, equity, and inclusion by valuing the unique contributions of each individual. They strive to create a welcoming and inclusive work environment where everyone has equal opportunities to learn, grow, and succeed. Their commitment to diversity is evident in their recruitment practices, where they seek out and attract talent from diverse backgrounds. This dedication to fostering a diverse and equitable workplace is reflected in their company values, which emphasize the importance of teamwork, continuous learning, and passion.