The Work Index by Flexa

Olo

Olo is a leading provider of restaurant technology that empowers brands to increase orders, streamline operations, and improve the guest experience.

6.7

/10

Transparency ranking

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Description

Olo is a leading restaurant technology platform that enables restaurants to increase orders, streamline operations, and improve the guest experience. They provide a suite of products that cover all aspects of the restaurant business, including online ordering, direct delivery, payment processing, catering, reservations, waitlist management, local listing management, and guest data platform. Olo's mission is to deliver "Hospitality at Scale", meaning they aim to help restaurants provide a consistent and personalized experience for every guest, regardless of how they interact with the brand.

Olo was founded in 2005 and has grown rapidly in recent years, now serving over 700 brands and 80,000 locations across the United States. The company has a strong focus on innovation and is constantly adding new features and capabilities to its platform. Olo is a valuable partner for restaurants looking to enhance their digital presence and drive profitable growth.

Flexibility

Olo offers a flexible work policy, with 75% of its team working remotely across the US. They believe in inclusive and flexible work that integrates with employees' lives, providing a generous 30+ days of time off, including PTO, quarterly mental health days, bimonthly half-day summer Fridays, and a company holiday break. Additionally, they offer a remote office stipend and a 12-week parental leave plan.

Hybrid

Benefits

Olo offers a comprehensive benefits package designed for its diverse workforce, particularly those working remotely across the U.S. Benefits include generous time off, with over 30 days annually, comprised of PTO, quarterly mental health days, bimonthly half-day summer Fridays, a company holiday break, and 10 dedicated sick days. Olo also provides health, dental, and vision coverage for employees and their families, a 401(k) match, company equity, and a 12-week parental leave plan, demonstrating a commitment to employee well-being and work-life balance.

Enhanced parental leave
WFA scheme

Mission

Olo's mission is to provide restaurant brands with a comprehensive, technology-driven platform that enables them to deliver on the evolving expectations of guests, increase orders across every channel, and improve the overall guest experience. They strive to empower restaurants to own their guest relationships and data, drive direct digital sales, streamline operations, and maximize profitability through a suite of integrated solutions that include online ordering, delivery, payment processing, marketing, guest data management, and more.

Automation
Data-driven
Disruptor

Culture

Olo promotes a "family first" culture that values inclusivity and flexibility. This is reflected in their generous benefits package, which includes a flexible work policy with remote office stipend, generous time off, and a 12-week parental leave plan. They are committed to building an inclusive culture that encourages, supports, and celebrates diverse voices and perspectives, believing that a happy and supported workforce leads to a positive guest experience.

Agile and dynamic
Collaborative
Engaging
Entrepreneurial
Fast-paced
People-first
Progressive
Supportive

DE&I

Olo is committed to building an inclusive culture that encourages, supports, and celebrates diverse voices and perspectives. The company prioritizes building a workforce that reflects the diversity of its customers and the communities it serves. This commitment is reflected in their initiatives to attract, retain, and develop a diverse talent pool, as well as create an equitable and inclusive work environment where everyone feels valued and respected.

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