Okendo

Okendo is a customer marketing platform designed specifically for Shopify merchants. Their platform helps brands build stronger customer relationships by providing a suite of tools to increase conversion rates, drive repeat purchases, and maximize customer lifetime value. Okendo offers features such as Reviews, Surveys, Referrals, Quizzes, and Loyalty, allowing brands to gather customer feedback, build trust, and create engaging shopping experiences.

Okendo is a rapidly growing company, having served over 13,000 Shopify brands since its founding in 2017. They are known for their strong focus on customer success and have a team of experts dedicated to helping businesses achieve their goals. The company has received significant funding, with a Series A round of $26 million, and has a remote-first work culture, with offices in Australia, Colombia, and the US. Okendo is committed to innovation and is constantly developing new features to help brands stay ahead of the curve in the evolving e-commerce landscape.

Okendo is a fully remote company, trusting employees to manage their workload effectively. They utilize technology to maintain connection and collaboration within the company, allowing for flexible work arrangements without geographical constraints.

Okendo offers a comprehensive benefits package designed to attract and retain top talent. These benefits include competitive compensation, company ownership opportunities through equity plans, fully-paid health insurance for US employees (with 50% coverage for dependents), four weeks of annual leave with carryover, eleven paid public holidays, and a generous paid parental leave policy of 8 weeks for fathers and 12 weeks for mothers. Additionally, Okendo provides paid sick leave, carer's leave, bereavement leave, and jury duty leave. For retirement savings, Australian employees receive superannuation contributions while US employees have access to a 401k plan with an employer match. The company also hosts in-person meetups and virtual events for employees.

Okendo is a customer engagement platform dedicated to helping Shopify brands accelerate their growth by building stronger, more profitable relationships with their customers. They aim to empower brands to cultivate brand advocacy and maximize customer lifetime value through their suite of products, including Reviews, Referrals, Quizzes, and Loyalty.

Okendo promotes a collaborative, customer-centric, and growth-oriented culture. They emphasize teamwork, respect for diverse perspectives, and a passion for delivering exceptional value to customers. Okendo prioritizes a bias for action, continuous improvement, and taking ownership of outcomes. The company fosters an environment of honesty, trust, and transparency, encouraging employees to be proactive problem solvers and always strive for excellence.

Okendo champions a culture of diversity, equity, and inclusion by fostering a welcoming and inclusive work environment for all employees. They value the unique skills, experiences, and perspectives of each team member, believing that a diverse workforce leads to better innovation and customer outcomes. They promote a sense of belonging by prioritizing transparency, respect, and trust in all interactions. This commitment is evident in their remote-first work policy, equitable compensation and benefits, and their "One Team" core value.