Ocado Retail

Ocado Retail is a leading online grocery retailer in the UK, operating the ocado.com website and Ocado Zoom, a fast-growing same-day grocery delivery service. As a joint venture between Marks & Spencer Group and Ocado Group, Ocado Retail leverages its unique structure to deliver unbeatable range, effortless convenience, and fair value to customers. This combination, alongside award-winning customer service, world-leading technology, and logistics expertise, has propelled Ocado Retail to a position of market leadership.

Ocado Retail is ambitious in its goal to become the largest online grocer in the UK. The company focuses on innovation and sustainability, offering a wide range of vegan and organic products and working actively to reduce packaging waste and environmental impact. Additionally, Ocado Retail is deeply committed to supporting local communities by addressing food insecurity and poverty through partnerships with key food charities and initiatives.

Ocado Retail offers a flexible work environment, including blended/hybrid working options where employees can split their time between the office and home. They also provide the opportunity to buy extra holiday, take two weeks of work from anywhere, and offer lifestyle break opportunities.

Ocado Retail offers a generous benefits package to its employees, including health and wellbeing benefits like private medical insurance, digital GP appointments, mental health support, discounted gym memberships, and dental insurance. To help employees spend and save, the company provides an annual bonus scheme, a recognition and reward platform, matched pension contributions, discounts at Ocado and M&S, free breakfast, an electric vehicle leasing scheme, and a free shuttle bus from Hatfield station. Ocado Retail also promotes work-life balance with blended/hybrid working options, 26 days holiday plus 8 flexible bank holidays, the option to buy extra holiday, two weeks of work from anywhere, and lifestyle break opportunities.

Ocado Retail's mission is to deliver joy in every shop by providing customers with unbeatable choice, unrivaled service, and reassuringly good value. They aim to be the UK's biggest online grocer, offering the widest range of products, including a full selection of Marks & Spencer food, as well as championing small, independent brands. Their commitment to customer satisfaction is evident in their fast-growing same-day delivery service, Zoom by Ocado, and their dedication to providing a convenient and enjoyable online shopping experience.

Ocado Retail promotes a culture that values innovation, customer focus, and a collaborative spirit. They emphasize the importance of "bringing your best self" to work, encouraging employees to be curious, challenge the status quo, and work together to achieve their goals. They also prioritize diversity and inclusion, aiming to create a welcoming and supportive environment for all employees.

Ocado Retail is committed to creating an inclusive workplace that values diversity. They believe that everyone, regardless of background, should have the opportunity to succeed and enjoy their work. They strive to create a culture where everyone feels like they belong and can bring their best selves to work. They also aim to reflect the diversity of their customer base within their workforce, ensuring they understand and respond to diverse needs.