The Work Index by Flexa

NSA Storage

NSA Storage is a real estate investment trust (REIT) that owns and operates self storage facilities across the United States.

https://ir.nsastorage.com/
4.7

/10

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Description

NSA Storage is a self-administered, self-managed real estate investment trust (REIT) dedicated to the ownership, operation, and acquisition of self storage facilities. Based in Greenwood Village, Colorado, NSA Storage owns and operates over 1000 secure and affordable storage facilities across 42 states and Puerto Rico, with approximately 68.8 million rentable square feet. Their portfolio includes various brands such as iStorage, Move It Storage, Northwest Self Storage, and SecurCare Self Storage, offering a range of unit sizes and features to meet diverse storage needs.

NSA Storage distinguishes itself by emphasizing local focus and expertise. They pride themselves on providing a customer-centric experience, offering month-to-month leases, online rental options, and clean and safe facilities. Their commitment to community involvement is highlighted by their sponsorship of charities like Feeding America and educational programs like ACE Scholarships. NSA Storage's dedication to customer service has been recognized by Newsweek, where they were voted Best Customer Service in America.

Flexibility

NSA Storage offers month-to-month leasing for all of their storage units, allowing customers to rent for as long or as short a time as needed without being locked into long-term contracts. This flexibility gives customers the freedom to adjust their storage needs based on their changing circumstances and avoid paying for storage space they don't require.

Benefits

NSA Storage provides a comprehensive benefits package to its employees, including health insurance with an Affordable Care Act Transparency Hub, offering in-network rates and out-of-network allowed amounts, and access to additional resources through the Department of Labor, Treasury, and HHS.

Mission

NSA Storage is a real estate investment trust focused on the ownership, operation, and acquisition of self storage properties throughout the United States. Their mission is to provide customers with safe, clean, and affordable storage solutions while simultaneously delivering strong returns to investors. They aim to achieve this by maintaining high-quality facilities, offering a variety of storage options and amenities, and fostering a culture of customer service excellence.

Culture

NSA Storage promotes a culture that values customer service, community involvement, and a dedication to providing a safe and secure storage experience. They emphasize building trust and authenticity with both their employees and customers. Their focus on local operational expertise allows them to cater to the specific needs of their communities. This commitment to both their customers and local communities is reflected in their sponsorship of charities and their efforts to provide a positive and welcoming work environment for their employees.

Collaborative
People-first
Supportive
Transparent

DE&I

NSA Storage demonstrates its commitment to diversity, equity, and inclusion by advocating for equal opportunity employment across all its subsidiaries. The company explicitly states that employment decisions are made without regard to protected characteristics, including race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status. This approach to DEI is reflected in the company's mission to foster a climate of trust, authenticity, and courageous truth within its workforce.

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