The Work Index by Flexa

Norfolk Southern

Norfolk Southern is a leading freight railroad company in the eastern United States with a focus on safety, customer service, and sustainable growth.

https://www.norfolksouthern.com/
5.3

/10

Transparency ranking

Work at Norfolk Southern?

Tell us what we're missing about working at Norfolk Southern so we can make the job search more transparent for everyone.

Tell us what it's like to work at Norfolk Southern!

Description

Norfolk Southern is a major freight railroad company in the United States, operating a network of approximately 19,500 route miles across 22 states and Washington, D.C. The company has a long history, dating back to 1827, and plays a vital role in moving goods and materials that power the American economy. Norfolk Southern is dedicated to providing safe and reliable service to its customers, while also prioritizing the well-being of its employees, communities, and the environment.

The company is committed to innovation and technology, investing in advancements such as AI, machine learning, and edge computing to improve safety, efficiency, and customer experience. Norfolk Southern is also a leader in sustainability, striving to reduce its environmental impact and support a low-carbon economy. The company is working to achieve its science-based target of reducing greenhouse gas emissions by 42% by 2034.

Flexibility

Norfolk Southern offers a variety of work arrangements, including a hybrid model and remote positions, allowing employees to balance work and personal life. The company prioritizes flexible scheduling for frontline railroaders, focusing on providing a strong quality of life for those who work hard to move the U.S. economy. While specific job posting details may vary, the company emphasizes its commitment to offering flexibility to meet the needs of its diverse workforce.

Benefits

Norfolk Southern offers a comprehensive benefits package designed to provide financial security, support career development, and promote employee well-being. These benefits include best-in-class compensation and retirement plans, including benefits from the Railroad Retirement Board. The company also invests in employee training programs and provides cross-functional experiences to help them grow and develop skills. Additionally, they offer wellness programs for physical, mental, financial, and social well-being, and perks such as work-life balance support for families and communities.

Mission

Norfolk Southern is a customer-centric, operations-driven railroad company dedicated to advancing safety, serving communities, and driving innovation for the future of rail. They aim to provide safe and reliable service to their customers, keep the communities they serve safe, and protect the safety of their most valuable asset, their employees. Their mission is to become the gold standard of safety in the industry, while also delivering resilient service, sustainable growth, and long-term value for all stakeholders.

Automation
Data-driven
Disruptor
Environmental impact driven
Social impact led
Sustainability

Culture

Norfolk Southern promotes a culture centered around safety, customer focus, and continuous improvement. They emphasize the importance of teamwork and collaboration, valuing diverse perspectives and fostering an inclusive environment where everyone can thrive. The company prioritizes employee well-being and offers a variety of benefits and resources to support their growth and success. Their commitment to sustainability and community involvement further underscores their values-driven approach to business.

Agile and dynamic
Collaborative
People-first
Progressive

DE&I

Norfolk Southern is committed to fostering a diverse, equitable, and inclusive workplace where all employees feel valued and respected. They believe that diverse perspectives, experiences, and backgrounds drive innovation and a stronger, more successful organization. To achieve this goal, they are focused on building a workforce that reflects the communities they serve, and implementing initiatives such as unconscious bias education, supporting employee resource groups, and actively participating in the CEO Action for Diversity & Inclusion pledge and the IN Pledge for Disability Inclusion.

Similar companies. But verified.

Empolyee verified