Nextiva
Nextiva is a leading provider of unified customer experience management (CXM) solutions, helping businesses acquire, retain, and grow their customers.
/10
Transparency ranking
Work at Nextiva?
Show us we're wrong
Description
Nextiva is a leading provider of unified customer experience (CX) management solutions, offering a comprehensive suite of tools that encompass communication, collaboration, and customer service. Their platform unifies traditional, digital, and social channels, allowing businesses to engage with customers across every touchpoint. Nextiva leverages AI and automation to streamline operations, improve efficiency, and personalize customer interactions. Their commitment to innovation is reflected in their continuous development of cutting-edge features, ensuring their platform remains ahead of the curve.
Nextiva is a rapidly growing company, with a strong track record of success. They have been recognized by industry analysts such as Gartner and TrustRadius for their exceptional solutions. Nextiva prides itself on fostering a positive and supportive work environment, offering employees competitive compensation and a comprehensive benefits package. The company is committed to building a culture of collaboration and service, aiming to help businesses deliver amazing customer experiences and achieve their goals.
Flexibility
Nextiva offers a variety of flexible work options, including remote work, in-office, and hybrid arrangements. They have a global team with locations in Scottsdale, Bangalore, Guadalajara, Kyiv, and remote employees across the world. This allows for employees to choose a work environment that best suits their individual needs and preferences. Additionally, Nextiva provides generous paid time off benefits and flexible working hours for salaried employees.
Benefits
Nextiva offers a comprehensive employee benefits package, including medical, dental, vision, disability, life insurance, legal assistance, an Employee Assistance Plan, paid parental bonding leave, PTO or FTO, a 401k plan with company matching, employee wellness programs, and opportunities for professional development and career advancement.
Mission
Nextiva is a customer experience management platform dedicated to unifying team collaboration and customer interaction in one place. Driven by a belief that strong connections fuel success, Nextiva aims to empower businesses to deliver exceptional customer experiences across all channels through AI-powered technology and human ingenuity. Their mission is to provide businesses with the tools they need to acquire, retain, and grow their customers by building meaningful relationships and maximizing technology investments.
Culture
Nextiva promotes a culture that is forward-thinking, customer-obsessed, and values connection. They believe in empowering their employees to create a unified customer experience by providing them with the best tools in the industry, while also prioritizing a collaborative and supportive work environment. Nextiva emphasizes the importance of caring, supporting, and respecting both customers and team members, fostering a positive and engaging atmosphere where everyone feels valued.
DE&I
Nextiva emphasizes the importance of diversity, equity, and inclusion, stating that they celebrate diversity and are committed to creating an inclusive environment for all employees. Their commitment extends to prohibiting discrimination and harassment of any type, regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This commitment is further demonstrated by their participation in the E-Verify Program where and as required by law.