
Netomi
Netomi is a leading provider of AI-powered customer experience solutions that help businesses automate support, increase efficiency and improve customer satisfaction.
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Netomi is a leading provider of AI-powered customer experience solutions, specializing in conversational AI that automates customer service interactions across multiple channels. Their technology empowers businesses to deliver hyper-personalized, emotional, and intuitive customer experiences, driving engagement and loyalty. Netomi's platform integrates seamlessly with leading customer service platforms like Zendesk, Freshdesk, and Gladly, and is designed to work alongside human agents to optimize efficiency and reduce costs.
Netomi's mission is to revolutionize customer service by leveraging AI to resolve routine inquiries automatically, freeing up human agents to focus on more complex issues. Their patented, no-code platform operates across various channels, including messaging, chat, email, and voice, and supports over 100 languages. Netomi's solutions are trusted by some of the world's largest and most trusted brands, including WestJet, Brex, Zinus, Singtel, and Warner Bros. Games.
Mission
Netomi is a leading provider of AI-first customer experience solutions, dedicated to empowering brands to build deep engagement with their customers. They believe that conversations should be emotional, empathetic, intuitive, and on brand, delivering exceptional customer service that drives brand love and loyalty.
Culture
Netomi promotes a customer-centric culture with a strong focus on innovation and growth. They strive to create a positive and inclusive work environment where employees are empowered to be their best selves and contribute to the company's mission of revolutionizing customer service. The company encourages collaboration, open communication, and a passion for delivering exceptional customer experiences. Their dynamic leadership team fosters a culture of ambition and dedication to providing value to their customers and the market.
DE&I
Netomi is committed to fostering a diverse, equitable, and inclusive workplace. They actively promote a culture that celebrates differences, encourages open communication, and ensures equal opportunities for all employees. This commitment is reflected in their diverse leadership team, inclusive hiring practices, and ongoing efforts to create a welcoming environment where everyone feels valued and empowered to contribute their unique perspectives.
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