NatWest

NatWest is a leading financial services company in the UK, offering a wide range of products and services to individuals, businesses, and institutions. Their offerings include current accounts, savings accounts, investments, credit cards, loans, mortgages, insurance, and more. NatWest prioritizes a commitment to helping customers achieve their financial goals through various initiatives like financial health checks, educational resources, and support for those struggling financially. They are also a proud partner of Team GB, showcasing a dedication to inspiring and supporting success.

Beyond financial services, NatWest emphasizes accessibility and inclusivity for customers with disabilities. They are a Disability Confident Leader, a member of The Valuable 500, and rated Gold by the Business Disability Forum. The company strives to make its customer journeys accessible by design and offers a variety of tools, features, and settings to cater to diverse accessibility needs. Their commitment extends to supporting Ukrainian refugees by providing a dedicated account opening process and resources for navigating their new life in the UK.

NatWest offers flexible working arrangements, including hybrid working and flexible hours, to suit the needs of its employees. The specific job posting mentions that the role is based in the UK and that all normal working days must be carried out within the UK. It also mentions that the job is part-time, with typical working hours during branch opening hours from 9am to 5pm Monday to Friday and rotational Saturdays. This information suggests that the company is open to considering flexible working arrangements, however, specific details of the flexibility offered should be discussed during the interview.

NatWest offers a comprehensive benefits package that includes a competitive salary, contributions towards retirement savings, a flexible reward program allowing employees to choose from a variety of protection, healthcare, or lifestyle benefits, and a generous holiday entitlement.

NatWest aims to support its customers in achieving their financial goals, whether that's saving for a dream home, building a successful business, or simply managing everyday finances. They are committed to offering a range of products and services tailored to diverse needs, and prioritize providing accessible, secure, and convenient banking experiences. NatWest also emphasizes its role in supporting communities and promoting financial literacy, particularly among young people.

NatWest promotes a culture of supporting success, both for its employees and customers. They emphasize a customer-centric approach, providing outstanding service and proactively finding ways to improve customer experience. They also value employee development, offering comprehensive training programs and opportunities for career advancement. Additionally, NatWest highlights its commitment to accessibility and diversity, recognizing the different perspectives that its customers bring.

NatWest prioritizes creating an inclusive and accessible environment for all customers and employees, aiming to be a Disability Confident Leader, a member of The Valuable 500, and a Gold-rated organization by the Business Disability Forum. They are committed to making their customer journeys accessible by design, following W3C Web Content Accessibility Guidelines (WCAG) for their website and complying with building regulations and recommendations under the Equality Act 2010 for their branches.