The Work Index by Flexa

Napo Pet Insurance

Napo Pet Insurance is a UK-based company offering comprehensive lifetime pet insurance for cats and dogs with a focus on preventative care and customer service.

https://www.napo.pet/
6.0

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Description

Napo Pet Insurance is a relatively new pet insurance company founded in 2021. They pride themselves on offering comprehensive, lifetime coverage for both cats and dogs with a focus on preventative care. Their policies include dental coverage, unlimited 24/7 video calls with UK vets and behaviourists, and a low standard excess charge of £99 per condition, per year. They also offer a 5% multi-pet discount and can pay vets directly at their discretion.

Napo's website is packed with informative content, including a helpful blog with articles on pet care, breed guides, and training tips. They also have a dedicated help centre with detailed information on their policies, claims process, and other important topics. Napo is committed to providing pet owners with the support they need to keep their furry friends happy and healthy.

Flexibility

Napo offers a hybrid work model for employees, allowing them to work both from the office and remotely. The company's website mentions that 70 employees work in the office, which suggests a significant portion of the workforce may have the flexibility to work from home.

Hybrid

Benefits

Napo offers a comprehensive benefits package to employees, including a hybrid remote work policy with 70 days in the office. They also provide opportunities for employees to drive company priorities and follow their passions, fostering a supportive and fulfilling work environment.

Mission

Napo Pet Insurance was founded in 2021 with the mission to provide pet owners with everything they need to keep their pets healthy and happy. This includes comprehensive lifetime insurance policies with dental coverage, access to unlimited 24/7 vet video calls, and resources such as a Puppy Academy and a Dog Training Hub.

Animal focused
Disruptor
Healthcare
Improving quality of life/health
Science and research driven
Social impact led
Tech for good

Culture

Napo Pet Insurance promotes a culture that is passionate about pets and dedicated to providing exceptional care for both animals and their owners. This is reflected in their commitment to preventative healthcare, innovative services like free 24/7 vet video calls, and a focus on positive training methods. The company fosters a collaborative and supportive work environment, where employees are empowered to drive company priorities and are encouraged to go above and beyond for pets and their owners.

Agile and dynamic
Collaborative
Engaging
Entrepreneurial
Fast-paced
Fun
People-first
Progressive
Supportive

DE&I

Napo Pet Insurance is committed to creating a diverse, equitable, and inclusive work environment. They are proud to employ a team of diverse individuals who are passionate about pet care, fostering a culture of respect and understanding where everyone feels valued and empowered to contribute their unique perspectives. Napo actively seeks to promote diversity and inclusion in their hiring practices, ensuring that all employees have equal opportunities for growth and advancement.

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