The Work Index by Flexa

NALA

NALA is a financial technology company focused on making international money transfers to Africa fast, reliable, and affordable.

5.7

/10

Transparency ranking

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Description

NALA is a financial technology company focused on providing fast, secure, and affordable money transfers to Africa. They offer a mobile application and website that allows individuals and businesses to send money from the UK, US, and EU to several African countries, including Tanzania, Kenya, Nigeria, Uganda, Ghana, Rwanda, Cameroon, Cote d'Ivoire, Senegal, South Africa, and Egypt. NALA differentiates itself through its competitive exchange rates, quick transfer times (95% of transfers arrive within minutes), and a commitment to customer service, evidenced by their high retention rates and positive customer reviews.

NALA is also actively developing payment infrastructure in Africa with the launch of Rafiki API, a B2B payments platform designed to address payment reliability issues and streamline payouts. By offering direct integrations with banks and mobile money providers, Rafiki aims to provide a more efficient and reliable payment solution for businesses operating in Africa. NALA's focus on both consumer and business-oriented solutions aligns with their mission to build a better financial future for Africa and beyond.

Mission

NALA is a financial technology company focused on building a better financial future for Africa and beyond. They aim to increase economic opportunity for Africans worldwide by providing reliable and affordable payment solutions that facilitate seamless cross-border transactions. Their mission is to empower both individuals and businesses with a 21st-century platform that prioritizes speed, reliability, and competitive exchange rates for all financial transactions within Africa and globally.

Disruptor
Social impact led
Soonicorn
Tech for good

Culture

NALA promotes a culture of innovation, customer-centricity, and a passion for building a better financial future for Africa. They emphasize transparency and reliability in their services, and actively seek out customer feedback to improve their offerings. They foster a collaborative and fast-paced environment, as evidenced by their open communication with the public through their blog and social media channels, and their commitment to rapid product development and expansion.

DE&I

NALA's approach to diversity, equity, and inclusion emphasizes building a global diaspora-focused company that reflects its customer base. This commitment is evident through the company's efforts to provide language support in English, Swahili, and French, its mission to increase economic opportunity for Africans, and its direct integrations with banks and mobile money services across various African markets. This approach aims to foster a welcoming and inclusive environment for employees and customers, promoting a sense of community and understanding.

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