Momos
Momos is an AI-powered customer engagement platform designed to help multi-location restaurants manage their entire customer lifecycle, from acquisition to retention.
/10
Transparency ranking
Work at Momos?
Tell us what we're missing about working at Momos so we can make the job search more transparent for everyone.
Tell us what it's like to work at Momos!Description
Momos is a leading customer experience management platform specifically designed for multi-location restaurant brands. Their all-in-one engagement platform helps restaurants globally manage guest feedback, collect valuable insights, and drive sales through effective segmentation and outbound marketing. Key features include a unified platform for managing all customer interactions, AI-powered automation for efficient responses and customer recovery, and comprehensive analytics for data-driven decision-making.
Momos aims to empower restaurants by simplifying customer management and engagement, allowing them to focus on what they do best: delivering exceptional food and experiences. They offer a range of products, including Customer Care for managing reviews, messages, and surveys, and Customer Activate for launching targeted marketing campaigns. With a user-friendly interface and dedicated support, Momos helps restaurants of all sizes attract new customers, build stronger relationships, and drive long-term growth.
Flexibility
Momos offers a global team with flexible work arrangements that allow employees to connect with real people to answer all of their questions by email, chat, or phone. The company is backed by leading investors, with a team that comes from the top businesses and technology companies in the world. Momos is used by businesses everywhere, providing employees with a diverse and collaborative work environment.
Benefits
Momos offers a comprehensive benefits package, including access to all modules of their platform, unlimited users, and a customizable Microsite. Their most popular plan, Momos Max, provides a full suite of features, while Momos Pro and Momos Lite offer more affordable options with varying levels of access. Additionally, the company has a dedicated support team available 24/7 to assist with any questions or issues.
Mission
Momos is a customer engagement platform designed specifically for multi-location restaurant brands. Their mission is to help restaurants worldwide attract and retain more customers through an easy-to-use platform that consolidates customer interactions, gathers insights, and automates responses across all channels. They provide a comprehensive suite of features, including unified feedback management, customer recovery, AI-powered automation, and customer analytics, all aimed at driving customer engagement and loyalty.
Culture
Momos promotes a collaborative and results-oriented culture, emphasizing a strong work ethic and a passion for food. The company values diversity and encourages individuals to bring their unique perspectives to the table. With a global team, Momos prioritizes transparency and communication, fostering a supportive and inclusive environment where employees feel empowered to contribute and make an impact.
DE&I
Momos emphasizes the importance of diversity and inclusion in its company culture, acknowledging that a diverse team leads to better work. They explicitly state that "global is built into their DNA" and they actively promote diversity in their team, highlighting their commitment to a global workforce. While specific initiatives are not outlined, the company culture, based on the website, clearly values diversity as a key component of its success.
Similar companies. But verified.
