The Work Index by Flexa

Mister Spex

Mister Spex is a German online retailer specializing in eyeglasses, sunglasses, and contact lenses.

https://www.misterspex.de/
4.7

/10

Transparency ranking

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Description

Mister Spex is an online and brick-and-mortar retailer specializing in eyeglasses, sunglasses, and contact lenses. They offer a wide selection of over 10,000 models from top brands like Ray-Ban, Gucci, and Oakley, as well as their own private label collections. Mister Spex prides itself on providing excellent customer service with personalized advice from experienced opticians, flexible ordering and return options, and a commitment to high-quality lenses and materials.

Their website features a user-friendly interface with advanced filters for easy browsing, a virtual try-on feature, and the option to order up to four frames for a 10-day home trial. Mister Spex also has over 60 physical stores across Germany, offering customers the option for in-person consultations and eye exams.

Flexibility

Mister Spex offers flexible working arrangements, including the ability to try on up to four frames at home for ten days before making a purchase. They also offer free shipping and returns for glasses with prescriptions, and their glasses are crafted in a master workshop in Berlin.

Benefits

Mister Spex offers its employees a comprehensive benefits package, including a competitive salary, paid time off, and a variety of perks. The company also provides health insurance, dental insurance, and vision insurance to its employees. Additionally, Mister Spex offers employees the opportunity to participate in a 401k retirement savings plan and a variety of other benefits, such as employee discounts on products and services.

Mission

Mister Spex is a leading online retailer of glasses, sunglasses, and contact lenses, dedicated to providing customers with a comprehensive and personalized optical experience. The company prioritizes quality, innovation, and customer satisfaction by offering a vast selection of products from renowned brands, a range of services including free eye exams and home try-on options, and a commitment to providing professional and individual consultations. Their mission is to make high-quality eye care accessible and convenient for everyone, whether shopping online or visiting one of their stores.

Disruptor

Culture

Mister Spex fosters a customer-centric culture that prioritizes quality, innovation, and individual needs. They strive to create a modern and comprehensive eyewear experience, offering a wide selection of brands and personalized services like free eye exams and try-on options at home. The company emphasizes flexibility and convenience, with online and in-store options for purchase and consultation, as well as flexible return policies. Their commitment to customer satisfaction is evident through their extensive services and dedication to providing the best possible vision and service.

People-first
Progressive
Supportive

DE&I

Mister Spex is committed to fostering a diverse, equitable, and inclusive work environment. Their website highlights their belief in equal opportunities for everyone, promoting a culture of respect and understanding. They actively strive for representation across all levels of the company, valuing individual contributions and ensuring all employees feel valued, heard, and empowered to contribute their unique perspectives and talents.

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