The Work Index by Flexa

Medi Assist

Medi Assist is a leading healthcare services company specializing in third-party administration (TPA) for health insurance plans in India and internationally.

7.3

/10

Transparency ranking

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Description

Medi Assist is a leading healthcare services provider in India, specializing in third-party administration (TPA) for health insurance plans. The company offers a comprehensive range of services, including benefits administration, international private medical insurance (IPMI), self-funded plans, medical value travel facilitator (MVTF), and a borderless network of healthcare providers. Medi Assist has established a strong market presence through strategic acquisitions and partnerships, boasting a network of over 18,000 hospitals across India and extending its reach to 141 countries globally.

The company is committed to delivering informed healthcare decisions to a billion lives, leveraging technology and human touch to enhance accessibility and efficiency. Medi Assist prioritizes customer satisfaction, fostering a positive and supportive work environment for its employees. The company has been recognized for its commitment to diversity and inclusion, with a workforce comprised of 42% women.

Flexibility

Medi Assist offers flexible work arrangements for employees, particularly for women returning to the workforce after a career break. The Medi Akanksha program provides structured onboarding, mentoring, flexible work alternatives, and on-the-job learning to support women in transitioning back into full-time roles.

Benefits

Medi Assist offers a variety of employee benefits, including a Medi Akanksha program to help women re-enter the workforce after a career break, a focus on professional and personal development with meaningful and challenging work, and a culture that encourages teamwork, high performance, empathy, and social responsibility. They also provide competitive compensation and benefits packages, as well as opportunities for growth and advancement within the company.

Mission

Medi Assist is committed to being the most trusted partner for technology-led healthcare solutions, delivering informed healthcare decisions to a billion lives through technology, partnerships, and human touch. Their mission is to provide a positive environment for their employees, known as "MAVENs," promoting teamwork, high performance, empathy, and social responsibility while being committed to the personal growth and recognition of each employee.

Automation
Data-driven
Disruptor
Healthcare
Improving quality of life/health
Social impact led
Sustainability
Tech for good
Women’s fealth focused

Culture

Medi Assist promotes a culture of mutual respect, responsibility, and diversity. They value honesty and fairness in all dealings, encouraging a work environment where individual growth and recognition are prioritized. They are committed to creating a diverse and equitable workforce, embracing different perspectives and backgrounds. They foster a positive environment where taking initiative, being challenged, and giving one's best is encouraged, while also emphasizing empathy and a strong sense of social responsibility.

Agile and dynamic
Autonomous
Collaborative
Engaging
Entrepreneurial
Fast-paced
People-first
Progressive
Supportive
Transparent

DE&I

Medi Assist is committed to building a diverse and equitable workforce, recognizing the value of a workplace where diverse perspectives are respected, sought, and valued. Their Medi Akanksha Program specifically targets women who have taken a career break, providing them with structured onboarding, targeted mentoring, flexible work alternatives, and on-the-job learning to help them successfully relaunch their careers. They are proud to have an overall workforce that is 42% women and were awarded the Economic Times Best Organization for Women in 2022.

Gender diverse

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