The Work Index by Flexa

MD Live by Evernorth

MD Live by Evernorth is a leading provider of virtual healthcare services in the U.S., offering convenient and affordable access to medical and behavioral health care.

https://www.mdlive.com/
4.6

/10

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Description

MD Live, a subsidiary of Evernorth, is a leading provider of virtual healthcare services in the United States, offering a wide range of medical and behavioral health care options via phone and video. Founded in 2009, the company has grown to serve over 60 million individuals nationwide, partnering with health plans, health systems, and self-insured employers to provide convenient, affordable, and high-quality care. MD Live specializes in urgent care, mental health support, primary care, and dermatology, offering on-demand care 24/7/365, as well as scheduled appointments, for a variety of medical conditions.

MD Live differentiates itself by focusing on convenience and accessibility, with a user-friendly online platform and mobile app. The company boasts a large network of board-certified doctors and licensed therapists with extensive experience and a high Net Promoter Score, indicating strong customer satisfaction. MD Live is committed to improving the patient experience and closing the gap in healthcare accessibility, providing a comprehensive virtual care solution that meets the evolving needs of its clients and members.

Flexibility

MDLive offers a flexible work environment, allowing employees to work remotely and access care anytime from anywhere in the US. The company provides a variety of work-from-home opportunities, including virtual care positions and remote administrative roles. This flexibility gives employees the opportunity to work on their schedule and manage their work-life balance.

Benefits

MDLive by Evernorth offers employees access to a robust suite of benefits, including health insurance, virtual care through their own platform, mental health services, a 401(k) plan with matching contributions, paid time off, and short- and long-term disability coverage. They also offer a variety of other benefits, such as employee assistance programs, tuition reimbursement, and volunteer opportunities, demonstrating their commitment to employee well-being and career growth.

Mission

MD Live by Evernorth is a leading provider of virtual health care services in the United States, committed to offering accessible, affordable, and high-quality medical and behavioral health care. Their mission is to revolutionize healthcare by closing the patient-provider accessibility gap, improving the patient experience, and empowering providers with innovative solutions to augment their services. They strive to provide convenient and comprehensive care 24/7, allowing individuals to receive the medical attention they need from the comfort and safety of their homes.

Disruptor
Healthcare
Improving quality of life/health

Culture

MD Live by Evernorth promotes a culture of convenience, accessibility, and quality care. They emphasize the importance of patient-centered care by providing virtual health services that are available 24/7, eliminating the need for in-person appointments and reducing wait times. The company values the expertise of its board-certified doctors, licensed therapists, and psychiatrists, and prioritizes the use of technology to improve the patient experience. They also highlight their commitment to affordability and cost-effectiveness, making their services accessible to a wider population.

DE&I

MD Live by Evernorth embraces diversity, equity, and inclusion (DE&I) as core values, striving to create an inclusive and welcoming environment for its employees, patients, and partners. The company recognizes the importance of representing the diverse populations it serves and works to ensure equal opportunities for all, fostering a workplace where everyone feels respected, valued, and empowered to contribute their unique perspectives. MD Live actively promotes DE&I through initiatives that support diverse talent recruitment and development, equitable practices in service delivery, and inclusive leadership throughout the organization.

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