The Work Index by Flexa

MATIC

MATIC is a Dubai-based company that provides on-demand home cleaning services across the Middle East.

5.6

/10

Transparency ranking

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Description

MATIC is a Dubai-based company founded in 2016 that has grown to become the Middle East's largest and only state-of-the-art cleaning services booking platform. They operate in twelve key cities across five countries in the MENA region. MATIC offers a range of services through their app and website, including home cleaning, babysitting, and maintenance services. Their platform connects users with qualified and certified cleaning professionals, providing convenience and flexibility in booking and managing cleaning services.

MATIC prides itself on its commitment to quality and customer satisfaction. They employ a team of experienced cleaners who are all vetted and background-checked. They also offer a Money-Back Guarantee, allowing users to request a refund or a re-execution of the service if they are not satisfied. MATIC's mission is to make homes clean again and provide families with a hassle-free way to obtain the ultimate home life. They focus on user-friendliness, offering a seamless booking process and a convenient payment system.

Flexibility

MATIC offers a high level of job flexibility for its cleaners. The company utilizes a booking platform that allows clients to schedule cleaning sessions on an hourly basis, catering to the needs of individuals and families with varying cleaning requirements and time constraints. This system ensures that cleaners can have a flexible work schedule based on their availability and preferences. Moreover, clients can also opt for long-term contracts, providing cleaners with consistent and predictable work opportunities.

Mission

MATIC is a software-as-a-service marketplace that connects users with highly qualified and registered cleaners across the MENA region. Their mission is to provide a convenient and reliable platform for booking home cleaning services, simplifying the process of finding and hiring trustworthy cleaners, while ensuring a high standard of service through their stringent quality control measures and customer feedback system.

Disruptor
Improving quality of life/health

Culture

MATIC promotes a culture of convenience and customer satisfaction. They emphasize the importance of a clean and well-maintained home, providing a platform for customers to easily book reliable cleaning services. Their focus on technology allows for a streamlined booking process and easy communication with cleaners, creating a user-friendly experience. With a team of driven young professionals, they cultivate a dynamic environment, committed to delivering excellent service and exceeding customer expectations.

People-first
Progressive
Supportive

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