The Work Index by Flexa

Marks and Spencer

Marks & Spencer is a leading British retailer known for its quality food, clothing, and homeware offerings.

https://www.marksandspencer.com/
5.2

/10

Transparency ranking

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Description

Marks & Spencer is a leading British retailer known for its high-quality, own-brand products and services, ranging from clothing and homeware to food and financial services. Founded in 1884, the company has grown into a global brand with a focus on providing exceptional value for its customers. M&S emphasizes its commitment to sustainability and ethical sourcing, highlighted by its Plan A program, which aims for a net-zero business across the entire value chain by 2040.

M&S operates a diverse portfolio of businesses, including its iconic Foodhall, which offers a wide selection of fresh, innovative, and responsibly sourced products. The company also boasts a comprehensive clothing and homeware line, known for its stylish, affordable, and high-quality offerings. To expand its reach and cater to evolving consumer habits, M&S has partnered with Ocado Retail to create a joint venture, which provides a platform for its food and homeware products on a leading online grocery delivery platform.

Flexibility

Marks and Spencer offers a range of flexible work options to suit different needs and preferences, although specific details are not provided in the job posting. The company is committed to providing a supportive and inclusive workplace, and this is reflected in their efforts to create a flexible work environment. However, the extent of the flexibility offered for each specific role will depend on the nature of the job and the needs of the business.

Benefits

Marks & Spencer offers a comprehensive benefits package for its employees, including a competitive salary, a company pension plan, private medical insurance, life insurance, and a generous discount on M&S products. The company also offers a range of other benefits, such as childcare vouchers, cycle to work schemes, and employee assistance programmes. The company is committed to providing a safe and healthy working environment and an organizational culture that promotes diversity, inclusivity, personal development, and respect.

Mission

Marks & Spencer is a British retailer committed to providing high-quality, great value food, clothing and homeware to millions of customers around the world. They aim to be a responsible and sustainable business, focusing on their own-label products and building strong relationships with their suppliers. With a focus on innovation and customer satisfaction, M&S strives to be a trusted brand that delivers exceptional quality and value for money.

Environmental impact driven
Improving quality of life/health
Social impact led
Sustainability

Culture

Marks & Spencer promotes a culture that values quality, innovation, and a strong sense of community. They emphasize doing the right thing by customers, colleagues, and the wider community. This is reflected in their commitment to sustainability, ethical sourcing, and a diverse and inclusive workplace. The company fosters a culture of respect, personal development, and a shared sense of pride in the Marks & Spencer brand.

Collaborative
People-first
Progressive
Supportive
Transparent

DE&I

Marks & Spencer is committed to fostering a diverse and inclusive workplace that respects and values the differences of its employees. They recognize the importance of reflecting the diversity of their customer base and the communities they serve. They have a dedicated Inclusion & Diversity program, and they take action to support under-represented groups in the workplace, helping them to progress into senior roles. They believe that when employees can bring their whole selves to work, they feel better and perform better, which benefits everyone.

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