Mainstay

Mainstay is a student success coaching platform that uses a human-centered, AI-enhanced approach to guide learners towards their goals. They leverage research-backed strategies from behavioral economics, mindset science, and emotional intelligence to create personalized conversations and proactive outreach via SMS text messaging and web chat. Mainstay helps educational institutions improve student engagement, retention, and academic performance by providing timely support and resources, tackling key milestones in the student journey, and creating a sense of belonging.

Mainstay is committed to measuring the impact of their platform and regularly conducts randomized controlled trials (RCTs) to demonstrate the effectiveness of their approach. Their research shows that Mainstay's AI Success Coaches can significantly reduce summer melt, increase retention rates, and improve academic performance. Their platform is designed to integrate seamlessly with existing tech solutions and their expert services team provides customized campaign management to ensure maximum impact.

Mainstay is committed to creating a brighter future through conversation. They provide student success coaching to help colleges and universities engage learners in meaningful conversations at scale, using a unique approach that combines behavioral science, AI technology, and proven research methods to spark progress and drive action.

Mainstay promotes a culture that is driven by a shared passion for creating positive impact and a commitment to collaboration and innovation. They value seeking purpose and meaning in their work, creating joy in their environment, and fostering continuous growth both individually and as a company. They also prioritize kindness and courage, encouraging employees to be authentic and to take initiative to drive meaningful change for their coworkers, partners, and the wider community.

Mainstay's commitment to diversity, equity, and inclusion is evident in its mission to spark progress with conversation and its SPARK coaching model, which emphasizes social connectedness and creating a sense of belonging. The company prioritizes crafting messages with cultural relevance and personalization to engage learners from diverse backgrounds and proactively addresses barriers to guide the majority and liberate staff to reach those who often go unnoticed. This focus on inclusion is also reflected in Mainstay's partnerships with leading experts in mindset science and emotional intelligence, as well as its commitment to expanding opportunities for young people through collaborations with organizations like The Learning Collider.