The Work Index by Flexa

Mable

Mable is an online platform that connects Australians seeking disability and aged care support with independent support workers.

https://mable.com.au/
5.5

/10

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Description

Mable is an Australian online platform that connects individuals seeking disability and aged care support with independent support workers. Founded in 2014, Mable aims to empower people with more choice, control, and flexibility in their support arrangements. The platform facilitates finding verified support workers, booking sessions, and managing ongoing bookings and payments. Mable emphasizes its commitment to safety and security, with strict verification processes for support workers and insurance coverage for every session.

Mable offers a unique approach to disability and aged care support, providing a marketplace where individuals can build their own support teams based on their individual needs and preferences. The platform also provides resources for both clients and support workers, including guides on navigating the NDIS, building support teams, and managing payments. Mable has received numerous awards for its innovative approach to the sector, demonstrating its dedication to improving the lives of individuals seeking and providing care.

Flexibility

Mable offers a flexible work environment with a hybrid workplace model that allows employees to collaborate from home or the office, depending on their individual needs and team preferences. They also offer flexible leave options, including one additional paid leave day each quarter for personal well-being, and a floating public holiday to acknowledge significant days with family and friends.

Hybrid

Benefits

Mable offers a comprehensive benefits package for its employees, including opportunities for professional development through learning from industry experts and experienced leaders, a reward and recognition program to celebrate wins and acknowledge great performance, 14 weeks of paid parental leave for primary carers and 6 weeks for secondary carers, the option to work overseas for 4 weeks in a rolling 12-month period, an additional paid leave day each quarter, a flexible hybrid work environment, and a floating public holiday.

Enhanced parental leave

Mission

Mable is an online platform connecting Australians seeking disability and aged care support with independent support workers. The company's mission is to empower individuals to live their kind of independence by providing choice, control, and flexibility in accessing support services. Mable's platform facilitates connections between care seekers and support workers, allowing for personalized arrangements and rates, while ensuring safety and security through verification processes and insurance coverage.

Data-driven
Disruptor
Healthcare
Improving quality of life/health
Social impact led
Tech for good

Culture

Mable promotes a culture driven by purpose, emphasizing a positive and collaborative environment. They value diversity, encourage boldness and creativity, and prioritize making a difference in the lives of those seeking and providing disability and aged care support.

Collaborative
Entrepreneurial
People-first
Progressive

DE&I

Mable's approach to diversity, equity, inclusion and belonging is rooted in their commitment to positively impacting inclusion in society. They strive to reflect the diversity of their communities in their workforce, aiming for representation across the organization, including in decision-making roles. This dedication extends to demographic diversity, including gender mix, cultural and linguistic backgrounds, age, disability status, and carer responsibilities. Mable actively builds and adapts internal people processes with an inclusion lens, influencing their recruitment, performance assessment, reward systems, and ways of working. Their commitment is evidenced through their staff-led Diversity, Equity, Inclusion and Belonging (DEIB) resource group, which actively consults staff to identify impactful areas for action and foster an environment where everyone belongs.

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