Lucidya | لوسيديا

Lucidya is a leading AI-powered customer experience management (CXM) platform specifically designed for brands and organizations in the Arab World. With top-in-class AI and Natural Language Understanding (NLU) capabilities, Lucidya helps businesses listen, engage, and delight their customers across all digital channels. The platform is compliant with national data security and protection standards, ensuring secure data handling. It offers a suite of products including Lucidya Engagement, Social Listening, Omnichannel, CDP, and Survey, providing a comprehensive solution for managing customer interactions.

Lucidya is committed to delivering breakthrough customer experiences and has been recognized as a ‘Great Place to Work’ in the Middle East. The company is headquartered in Riyadh with offices in various countries across the globe and is funded by reputable investors. Lucidya is on a mission to empower brands in the MENA region to understand and better serve their customers using their media and customer intelligence products.

Lucidya offers employees a comprehensive benefits package that includes competitive compensation, health insurance, and stock options. Their workplace is also certified as a Great Place To Work® in the Middle East, boasting a comfortable and well-equipped workspace with dedicated recreation zones, an auditorium for learning, and a serene chilling zone. Employees also benefit from the opportunity to work with cutting-edge AI technologies, engage in professional development, and gain international exposure.

Lucidya's mission is to empower brands in the Arab world to deliver exceptional customer experiences through its AI-powered customer experience management platform. Their software leverages advanced natural language processing (NLP) and machine learning to analyze and understand Arabic content, providing insights that help businesses listen to, engage with, and delight their customers across various digital channels.

Lucidya emphasizes a workplace culture that values innovation, collaboration, and employee growth. They are recognized as a Great Place to Work® in the Middle East, showcasing their commitment to employee satisfaction. Their comfortable and well-equipped workspace fosters a dynamic environment, with dedicated recreation zones, a learning auditorium, and serene chill zones, encouraging both hard work and employee well-being. Lucidya also prioritizes diversity and inclusion, creating a welcoming environment for all employees.

Lucidya is committed to fostering a diverse, equitable, and inclusive work environment. They are recognized as a Great Place to Work® in the Middle East, demonstrating their commitment to employee satisfaction and creating a welcoming atmosphere for all employees. Their inclusive workplace culture aims to attract and retain top talent, fostering a sense of belonging and respect for individual differences.