Loris

Loris is a Conversational Intelligence platform that helps businesses extract value from every customer interaction. The platform uses a combination of real-time analytics and proven AI models to detect emerging issues, expose gaps in the customer journey, and understand customer needs. Loris's AI-powered tools help businesses improve customer experience, monitor agent performance, and drive continuous improvement.

Loris caters to a variety of businesses, including leading brands, BPOs, and customer-obsessed brands. Their products focus on key areas of customer experience such as quality assurance, agent training, and customer insights. Loris offers a unique approach to conversational intelligence by balancing speed, precision, and flexibility, while effectively removing inaccuracies like hallucinations. Their platform helps businesses gain a deeper understanding of their customers, improve customer satisfaction, and optimize their customer service operations.

Loris is a conversational intelligence platform that helps companies understand and improve their customer experience. The company believes that every customer interaction is an opportunity to learn and improve, and their mission is to empower CX teams to make better decisions by unlocking the hidden value in every conversation. Loris uses AI to analyze customer conversations, identify trends and issues, and provide real-time feedback to agents. This helps businesses deliver better customer service, reduce churn, and boost revenue.

Loris promotes a culture centered around human-first experiences and empathetic conversations, driven by a team of data scientists, technologists, and behavioral linguistics experts. They believe in leveraging AI to enhance, rather than replace, human interactions, fostering a collaborative environment where employees are encouraged to contribute their unique expertise and drive innovation. This commitment to both human connection and technological advancement creates a dynamic workplace that values diverse perspectives and strives to create a positive impact on the world.

Loris is committed to building a diverse, equitable, and inclusive workplace that fosters a culture of respect, collaboration, and belonging. They believe that a diverse team with varying perspectives and experiences is crucial for driving innovation, problem-solving, and creating a positive impact on the world. Loris actively works to create a welcoming and supportive environment for all employees by promoting equal opportunities, valuing different viewpoints, and encouraging open dialogue. They are dedicated to hiring, developing, and retaining a diverse workforce that reflects the communities they serve.