LivePerson

LivePerson is a leading provider of conversational AI solutions, empowering businesses to connect with their customers through digital channels like messaging, chat, and voice. They offer a suite of AI-powered products and services, including conversational cloud platform, generative AI, and voice-to-digital solutions, designed to enhance customer experience, boost agent productivity, and drive business outcomes. Their platform handles billions of conversational interactions every month, demonstrating their scale and expertise in the field.

LivePerson emphasizes the importance of human connection and strives to create a culture of inclusivity and belonging. They are committed to ethical and responsible AI development, actively combatting bias and promoting transparency in their products. Their efforts in DEI&A, sustainability, and community engagement are integral to their core values and reflected in their policies and initiatives.

LivePerson is a fully "remote first" company, allowing employees to work from home, corporate offices, or a hybrid of both. While they maintain a small sublease in Herzliya, Israel, employees in other locations have access to WeWork spaces. This flexibility offers employees the ability to choose their preferred work environment and allows for a globally distributed workforce.

LivePerson offers a comprehensive benefits package designed to support employees across their entire lifecycle, including medical, dental, and vision insurance, 401K retirement program with a company match, an employee stock purchase plan, paid parental leave and flexible return-to-work schedules, fertility support services, life and disability insurance, tuition reimbursement, employee professional development programs, employee assistance program, and financial wellness incentives. They also prioritize work-life balance, offering a remote-first work environment, discretionary PTO packages for US employees, and "Wellness Days" for employees outside of the US.

LivePerson is the enterprise leader in digital customer conversations, committed to helping brands leverage AI and conversational commerce to improve how they connect with their customers. They empower businesses to build meaningful relationships and deliver real business outcomes by providing AI-powered solutions that accelerate contact center transformation, supercharge agent productivity, and deliver personalized customer experiences.

LivePerson cultivates a culture that values human connection and collaboration, prioritizing empathy, inclusivity, and a sense of belonging. They encourage employees to be curious, innovative, and proactive in their work, fostering a supportive environment where individual growth and team success are equally celebrated. The company embraces a remote-first approach, offering flexible work arrangements and a diverse global workforce, all while upholding ethical standards and promoting responsible AI development.

LivePerson is committed to building a diverse and inclusive global workforce. They have adopted a comprehensive Diversity, Equity, Inclusion & Accessibility (DEI&A) strategy, with a focus on attracting talent from all backgrounds, fostering equity through transparent systems and opportunities for growth, and creating a workplace where everyone feels valued and heard. They have implemented a variety of programs and initiatives to support their DEI&A goals, including unconscious bias training, employee resource groups, and a robust benefits program that caters to the varying needs of their employees.